ID 13516707757243392
Getting this error screen when trying to share summons. What should I do?
#Can't share summons
dawn igloo
green bough
Dear Traveler,
Hello! Thank you for your message. Regarding the issue you raised about sharing heroes, please try the following methods:
Please make sure you have installed the Facebook application and updated it to the latest version.
Please ensure that you have successfully shared the hero to Facebook. If you only clicked the share button but did not actually share it on Facebook, you may receive this error prompt.
If you have any further questions or doubts, please provide a screen recording of the steps you followed so that we can better identify and resolve the issue. Thank you very much for your understanding and support! We wish you a pleasant gaming experience!
dawn igloo
Dear Traveler,
Hello! Thank you for your message. Regarding the issue you raised...
"If you only clicked the share button but did not actually share it on Facebook, you may receive this error prompt." I did not get a chance to get to FB at all, the error came up immediately after touching that FB button in right bottom corner.
green bough
Dear Traveler,
In order for us to fully investigate this issue please provide us a screen recording of the steps you followed.
dawn igloo
Dear Traveler,
In order for us to fully investigate this issue please provide us...
I don't want to waste more dice for a feature that does not work. You see everything what happened on provided screenshot. I press on "FB share" and after few seconds of waiting error pops up.
green bough
Dear Traveler,
Thank you for reaching out, we will forward your concern to the relevant team and get back to you as soon as possible.