Glory Ranking finished before we were able to do the dungeons.

[velvet cliff]

You can see on the screenshot, we didnt even unlock the dungeons but the time run out.

Server: Increscent2

[native field]

Dear Traveler,
Thank you for reaching out, please let us know the following so we're able to investigate this issue fully:
-Role ID
-Character Name:
Awaiting your reply.

[velvet cliff]

I'm not sure why you need Id and character name since its a problem for everyone in the server but
Id: 1479298557299295232
Character Name: Ragiralli

[native field]

Hello Traveler,
The account information helps the investigation tremendously, we will report this issue to the relevant team and get back to you as soon as possible.

[velvet cliff]

New ones for those 2 already started btw even tho we couldnt participate in the first one

[velvet cliff]

@native field do we have any update for this ?

[native field]

Dear Traveler,
We're still following up on your concern as soon as we have an update i will let you know.

[velvet cliff]

ok, thanks

[native field]

@velvet cliff We do apologies for the long delay , issue is being investigated as soon as possible.

[velvet cliff]

I mean this is prob happening or will happen in all of the season 2 servers so better if you guys can fix it now.

[native field]

Dear Traveler,
This issue has been reoslved, plesae if you needed any further assistance feel free to contact us.

[velvet cliff]

What changed exactly