#Twitch drops not received
1 messages ยท Page 1 of 1 (latest)
Dear @scenic spruce, thank you for your patience. I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.
how long watch so we can get reward?
Please go to the Event icon in the game - Twitch drops. And you can check all the details you need.
Thanks I'll be waiting โ๏ธ
@scenic spruce
Dear Traveler,
Thank you for your patience. After checking, we have found that you have received the rewards. It would be highly appreciated if you confirm with us if the issue has been resolved.
We're looking forward to your response!
Thank you for your understanding!
Hello ๐
I did receive the rewards, but only the day following this post.
I thought this was a result of a quick response on your part, and thus was waiting for a message of confirmation from you.
Well either way, thank you for taking a look at the issue!
Dear Traveler, we truly understand your point and we deeply regret any inconvenience it may have caused you. Please don't be angry, we really care about every player's feelings and experience, and we hope this problem will not affect your mood. Please believe that we have been working hard, and hope to be able to give all players a better gaming experience.
If you need any further assistance or help please don't hesitate to ask, we will do our best to assist you.
Thanks!