cart in camp is bugged

[crisp estuary]

Hello, upgraded my cart in camp to Lv6 and purchased the discounted helio dice but it never got awarded to me

[viscid token]

Dear @crisp estuary, thank you for reaching out.
Could you please provide us with your Character ID or Nickname.

[crisp estuary]

ID 1481268872057853952
Nickname: Marknotmike

[viscid token]

Dear Traveler, thank you for your cooperation.
I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back. 🙏

[viscid token]

Dear Traveler,

Thank you for reaching out. Upon checking, on 2023-12-16 at 10:58:57 UTC+0, you spent 29 Wyrmarrow to purchase 1 Heliolite Dice within the camp. At that time, you had 13 remaining Heliolite Dice. Subsequently, you acquired an additional 3 Heliolite Dice through other channels, bringing your total to 16 Heliolite Dice as of 2023-12-18 at 11:03:38.

Please double-check. You did indeed receive the Heliolite Dice you purchased within the camp.