Visual and cant move bug

[main nebula]

my hero separated from horse and i cant move after i slide im kinda stuck after i slide

[tulip comet]

Dear @main nebula, thank you for your patience.
Could you please try these basic troubleshooting steps:

1. Clear Cache
2. Switch network
3. Restart the game

If the issue still presets please contact us again and provide us with your Character ID.

[main nebula]

its not on my side

its game issue always when i slide with this water thingy my character texture is separated from my horse and its looks like on screen

and yes restart help but you need to fix this

[tulip comet]

@main nebula Kindly be noted that the issue has been forwarded to our relevant team to check and investigate and we will be right back with you shortly.