Cemetery Key explore bug

[cerulean tulip]

Cemetery key is a explore reward but i can't explore more because i need to use that key to go here. I clicked and kill everything on my way but there is no key in my inventory

ID: 1475920855811894272 @robust forum

also Kamari and Clovis running with T pose and horses don't have any run animation

[robust forum]

Dear @cerulean tulip, thank you for your love for our game. 💗
I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.

[cerulean tulip]

thanks but my main problem is different, can you check my first message pls 😄

[robust forum]

Don't worry, I reported the "T pose" issue and the "Cemetry Key" issue. 🫡

[cerulean tulip]

thanks a lot, have a nice day 🫡

i'm playing from steam if it helps

[cerulean tulip]

idk what happened but i lose my connection then i relog and it comes, thanks for your help @robust forum

[robust forum]

Regarding your "Cemetry Key" issue.
Glad we could help. 🙏

And regarding your issue about "Kamari and Clovis".
Thanks for your feedback. Our team is currently working on the issue. 🫡

[old tusk]

Hi sorry but I have the exact same problem

I can't progress the game because the Cemetery key didn't drop for me and all the gates are closed and there aren't any more fights or interactibles

my game name is Charann and gameid is 7464913975389184

[robust forum]

Kindly be noted that the issue has forwarded to our relevant team and we will be getting back to you as soon as we can.

[errant stream]

same here. but i guss i will try relog to see if it fix the issue

[robust forum]

Kindly please try relogging and if that did not work , please get back to us again to investigate further.

[errant stream]

tried relogging but still having the issue.

[robust forum]

Thank you for your confirmation , kindly be noted that we have forwarded the issue and we will be getting back to you as soon as we can.

[errant stream]

cool i just move on with the storyline on stream 🙂

[robust forum]

@errant stream And if you can please send us a screen shot of the issue so we can better investigate.

[errant stream]

its the same as @cerulean tulip posted earlier. no key anywhere so lock out of the last part where the boss is

[cerulean tulip]

i tried relog too, its not working but after i give my id i lost my connect so i believe i lost my connection cuz of they send me the key maybe?

[errant stream]

could be them logging u off and fixing the issue.

[robust forum]

And if you please dont mind with sending us the Role ID and the character name.

[errant stream]

1459454564852663296 - Name: Bielanovaa

[old tusk]

seems like the issue has been resolved for me. thanks

[robust forum]

Happy to help ofcourse , If you have any other questions please do not hesitate with contacting us back.

[errant stream]

same optained the key when logging back in after 2 hours 🙂

[robust forum]

Perfect okay good to hear , If you have any other questions please do not hesitate with contacting us back again.

[radiant quarry]

Also having Cemetery Key issue Pigpen 12531540398140416

[robust forum]

Dear Traveler,
Upon checking we confirmed that we located the Key in your backpack kindly check and let us know.

[vivid cave]

i am having the same issue regarding the key. been around everywhere and talked to everyone. 1499706003676514304 Grand_Oak

[robust forum]

Dear Traveler , Kindly be noted that the issue has been reported to our relevant team and will be investigated as soon as possible.

[vivid cave]

tyvm for your timely response =]

[robust forum]

Hi Traveler, regarding the T-pose issue you reported earlier, it has been fixed by our development team, kindly please restart your game to check. If this issue persists, please feel free to contact us again. Thank you!

[cerulean tulip]

thanks

[robust forum]

Dear traveler,

Thank you for your patience. Regarding the issue you've reported about the cemetery key, please wait for 5 minutes and then log back into the game. Once you've done so, please accept the quest at the entrance. Upon completing the quest, you should receive the key.

[vivid cave]

Oh great DM of the skies and the earth and chaos, my prayers are still unanswered. The key is still not there as you suggested in my dreams (Sorry but no quest at entrance, still same issue no key and no progress)

[robust forum]

Dear Traveler, thank you for your reply, kindly note that a quest can be accepted in the mentioned place. we recommend you to restart the game and then walk along the bridge and go to the marked place.

It would be highly appreciated if you confirm with us if the issue resolved after trying the above steps.

Looking forward to your response!
Thank you for your efforts and understanding!

[vivid cave]

no quest!

no key!

@robust forum I play using Steam can that be part of the issue?

this is affecting my alliance, we have drop from 3rd to 7th during this issue =[ #GRINCHES4LYFE , #GrinchMøbPirates

[robust forum]

Thank you for your reply, please let me check with our team and get back to you as soon as possible.

[vivid cave]

cannot move on with content until issue fixed. check my steam installation

[vivid cave]

hmm i just dont see why you get just put the key in my pack, this is going on way to long. my alliance isn't happy with my lack of movement in game! ... update I will log out of game for an hour or two

[vivid cave]

@robust forum Issue now resolved but i had to click the gate , the key then appeared

the gate im standing in

[robust forum]

Dear Traveler, Thank you for letting us know, please if you needed further assistance let us know and we will be so pleased to help you.

[modern timber]

I have the same problem.

I don't have a cemetery key.

[robust forum]

Dear @modern timber , Thank you for contacting us.

Kindly please send us the details below.
Role ID
Character name
Server name

[modern timber]

Role ID 1592592270109682688
Character name: SupatipunnO
Server name : Increscent VIII

Request your help as soon as possible. I can't continue playing the game.

Sorry that my English is bad.

[robust forum]

@modern timber Absolutely!
Issued has been forwarded already to our relevant team to investigate.

[modern timber]

@robust forum hi dear When will this problem be fixed?
I can't continue the mission. It affects my ranking.

[robust forum]

We understand the situation and we are working on getting the issue fixed as soon as we can , we do apologies about the inconvenience.

[modern timber]

@robust forumThe problem is solved. Thank you very much.

❤️ ❤️

[robust forum]

Glad we could help. If you have any other concerns don't hesitate to contact us again. Have a great day! 💗

[muted lagoon]

I have the same bug
Role ID: 2004671851605945344
Character name: Jagon
Server name: Stonefall Isle 2