stable sundial
I tried a couple times and can’t reproduce this, but I somehow got the screen orientation unlocked and was allowed to rotate it vertically instead of just horizontally.
I was in the vortex, opened my camera, took a pic and when I came back to the game it made me go back to the login screen where I was suddenly playing vertically. It allowed me to play vertically until I restarted the game.
turbid cave
Dear Traveler,
Thank you for sharing your concern with us please provide the following in order for us to fully investigate this issue:
Role ID:
Character Name:
Game Log:(How to obtain the log: log file located at /Android/data/com.sgra.dragon/files/)
Awaiting your reply.
stable sundial
I’m not the QA department.
stable sundial
Was able to reproduce this morning with the same method, open camera, take picture, go back to game.
Doesn’t happen every time though, only when the game takes you back to login screen
In fact, here’s a vid of the whole process.
turbid cave
In fact, here’s a vid of the whole process.
Dear @stable sundial, thanks for your cooperation.
Could you please provide us with your Device model?
stable sundial
iPhone 12 mini
turbid cave
iPhone 12 mini
Thank you for the information provided, we will eb investigating the issue right away and will be getting back to you as soon as we can.
turbid cave
I tried a couple times and can’t reproduce this, but I somehow got the screen or...
Dear Traveler,
Thank you for bringing this to our attention. We appreciate your patience and understanding.
We understand that encountering unexpected issues during the Sea God battle can be frustrating. For the time being, we recommend resolving the vertical screen display by restarting the game. Our team is actively working on addressing this matter, and we aim to provide a more permanent solution in future updates.
If you encounter any further issues or have additional concerns, please feel free to reach out to us. We value your feedback and are here to assist you on your journey.
stable sundial
Yeah I mean it doesn’t really affect gameplay, just turn the screen and you’re good, but it’s definitely not supposed to happen… Definitely not a high priority, just a small oddity