#Heroes losing their gears in PVP even if the team is saved when reconstructing our heroes

1 messages · Page 1 of 1 (latest)

warm carbon
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Hello, can you do something about this?
When we are reconstructing our heroes, they are losing their sets on the PVP setups, even if we saved the stuff. So we keep losing pvp match even though we shouldn't.
I was rank 13 and i'm now 105 because of that...
We had the exact same issue last season...

And the issue is not only about PVP, it's about every team that we save, if the hero has been reconstructed, he looses his gear on every saved team. Please fix that quickly

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Heroes losing their gears in PVP even if the team is saved when reconstructing our heroes

calm elk
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When reseting hero there is confirmation window that has an additional question about removing gear from hero. If you uncheck it the gear on arena will not be removed from hero.

potent karma
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Dear Traveler, Thank you for reaching out, we definitely understand how you feel please rest assured that we will check with the relevant team and get back to you as soon as possible.

warm carbon
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@calm elk thanks for that, even though it shouldn't remove the stuff linked to a saved team like pvp or saved teams for dungeons

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That's the issue i'm pointoing out, not the fact that you can prevent to do that by unchecking this box