#[SOLVED] Unable to Continue Otherworldly Exploration? --> Read Information TAB. Screenshots Shown

1 messages · Page 1 of 1 (latest)

earnest agate
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User ID: 2014101278686243840

Issue:
Cannot continue to New Release: Otherworldly Exploration. Says need 100% Progress to continue.

  • I have beaten the Final Boss already.
  • There are no other Quests EXCEPT for the known problematic one, Offering II, involving Crucified Souls.
  • I have 2/3 Crucified Souls. None more have come since Post-South Adenthia and into Teneebria. This has been stuck since after Grumag Instance.
  • I can not remove the Quest once started.

I'd like to move onto the New Gameplay Please. Any Recommendations?

Screenshot_20231215_113557_Dragonheir.jpg Screenshot_20231215_113841_Dragonheir.jpg
earnest agate
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Also (Separate Issue): Whenever I go thru the Customer Service Portal in game, it consistently never loads properly.

Going thru the Customer Service thru Discord #🆘┆customer-service channel still has a chance of it not loading properly, albeit less a chance than thru the Game. Painstakingly, I eventually manage to make a Ticket. If it'll bid me to access it again in the future, I'm uncertain.

Thus, I decided to also post this here: For the most stable format currently. I hope BOTH ISSUES quickly reaches you all and gets resolved. Please and thank you.

The following Screenshot is trying to go thru Customer Service in game:

Screenshot_20231215_113711_Dragonheir.jpg
vocal nimbus
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Dear Traveler,
Thank you for letting us know, we will forward your concern to the relevant team and get back to you as soon as possible.

earnest agate
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Crucified Souls Quest -> Unable to Continue Otherworldly Exploration

earnest agate
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Completed Offering Quest Chain 1 & 2. Is there more to finish? If so, where are these NPCs located?

Checking every town / city, Map isn't showing any Purple ?'s so there is no more indication to any more Quests to do.

Someone said that the "100% Progression" is actually Server-wide and not based on the Individual Account, is this true instead? (If true, text wording should be changed to indicate that and a Server-wide Progression Bar provided / linked to another page in game.)

vocal nimbus
earnest agate
# vocal nimbus Kindly be noted that the information has been forwarded further to our relevant ...

No need. The Issue has been located.
YES, the Red Text Wording IS the Issue.
It's made me AND My Alliance Members go in a Completionistic Frenzy trying to figure out this Issue, thinking it was an Individual Storyline that we had to resolve. It wasn't Individual Status at all.

Another Member sent me this, clarifying that it is the Server / Alliance that needs to Accomplish the Otherworldly Exploration together to unlock the Next Stage.

(1) Please send it to the right Department to change the wording of the Red Text to indicate Server / Alliance Contribution to lessen confusion for Newer Members / Players / Server.
(2) When clicked onto the Page Icon above the Quest Name, when I clicked "Track", it didn't do much and thus enabled more more confusion. I suggest "Track" for Otherworldly Exploration specifically be reprogrammed to open up the Otherworldly Exploration Server / Alliance OR the Information Tab below:

Otherworld_Exploration_-_Server-wide_Progression.jpg
vocal nimbus
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@earnest agate Dear Traveler, we understand how you may feel. Your suggestions mean a lot to us, and we've forwarded the suggestions to the relevant team. Meanwhile, we'd like to highlight that changes in the game must be reviewed before developing and presented to Travelers, which will take some time. Please be patient with us. Thank you very much for your love for our game, and we will do our best to provide you with a better gaming experience.

earnest agate
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[SOLVED] Unable to Continue Otherworldly Exploration? --> Read Information TAB. Screenshots Shown