#Rerolling opponents in arena doesnt work after the patch

1 messages · Page 1 of 1 (latest)

unique pelican
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im still in season one if that makes a difference, but when i click reroll opponents stay the same while consuming my reroll counts. it works correctly maybe 1/5 times

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same thing happens in team arena too

static shore
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Yep, have problem too

nocturne minnow
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Dear Travelers, thank you for reaching out to us, we're so glad to serve you.

Regarding the Searching for opponents in the arena, kindly note that we've reported the issue to the relevant team and get back to you as soon as possible.

Thank you for your cooperation and understanding!

static shore
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can we expect compensation ? Need record video and give ID ?

nocturne minnow
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Dear traveler,

It appears that your high point total may be affecting matchmaking, making it challenging to find a suitable opponent. Additionally, after the server merger, a group of players with high points has been integrated into S2, which might explain the difficulty in finding matches within this group.

At the same time, we also remind you that there is no compensation, but please don't be frustrated, we will continue to optimize the game, thank you again for your feedback.

If you have any further concerns or questions, please feel free to reach out.
Best regards.

unique pelican
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there is no high point total, i dropped down to silver 2 as i always do in beginning of the week to farm points easier and now i struggle to climb up back because i get the same opponents i cant skip. i would understand you if it applied to the highest rank but silver isnt it