Mount missing

[west sparrow]

-User ID (Tap Dice): 1458891611594797056
-Screenshot & video recordings (N/A)
-Unable to access horse mount, Finished in Top 10% with access to gold shop. Unable to receive drops after linking
The customer service will reply to me under my post.

[native heath]

Dear Traveler, thank you for reaching out to us, we're so glad to assist you.

Regarding the Warhorse, kindly be informed that you will receive valuable resources based on you performance.
The top 150 players can obtain the unique Blazing Warhorse.

Regarding the rewards concern, Could you please clarify by linking, is it by linking to discord.
Looking forward to your response!
Thank you for your support and understanding!

[west sparrow]

Thanks kindly for your help. As all emails were wiped with the reset, I'm unable to find where it showed the Top 300 players were to receive the mount per an adjustment.