#Rose Bug, her ultimate not healing.

1 messages · Page 1 of 1 (latest)

steep thistle
#

As you can see from the video, her ultimate vs the last boss should heal all the melee character close to the boss, instead it only goes to Durango. And in Vortex she doesn't heals anyone

versed glacier
steep thistle
steep thistle
orchid elk
#

Any news on this one? Rose was looking like great champ

versed glacier
#

Dear Traveler,
We're still investigating this issue, thank you for taking the time to check whether there are any updates or not, as soon as there's a conclusion we will let you know.

idle kelp
versed glacier
# idle kelp please change her ultimate where she heals/cleanses the whole board, not just he...

Hi Traveler.
Thank you very much for your feedback. I will record your feedback as a suggestion and forward it to our development team. (Change Rose's ultimate where she heals/cleans the whole board, not just heroes close to the enemy.) They will do their best to provide you with a better gaming experience.
If you have any questions, please feel free to contact us.
We hope you continue to enjoy our game and have a great day!

steep thistle
idle kelp
# steep thistle That's not the issue, that's changing totally an ability. The issue to adress is...

fixing the bug should happen, but don't you want her changed to better???
this way she will heal your tank or maybe one more melee at best? then she is not viable to be used in vortex or continental bosses or endgame boss, the most important content in the entire game, because she will heal 1-2 heroes. who wants that??? then the other 3-4 in your team will be 1-shot ny the bosses ultimate because she didn't heal them

steep thistle
#

That will not change to better, that will change to insane. It's not supposed like that. She is already giga strong if the bug got fixed, improving her ultimate will be totally no broken and not right

steep thistle
idle kelp
#

every single healer can heal everyone or cleanse everyone on ultimate, how is that insane? my Gillian does that , Ascillia, even VIcuc an epic can cleanse and heal the entire board

steep thistle
idle kelp
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and you will not put all your heroes in melee range lol, maybe vortex and nowhere else, you be reasonable

steep thistle
idle kelp
#

well, I wil, if you mind it disregard it, you don't need to reply to me, thx bye bye

arctic grail
#

I thought she is a good lego but after I used her in vortex it turned out to be a useless one without any heal at all (in other pve content it heals sometimes when there is a lot of enemies) but in vortex it does 0 heals like the enemy is too far (?) I hope they fix it or else its more of an epic with atak penalty and nothing else

lunar flume
#

U need all map healing from dmg dealer, debuffer, cleanser? Her kit isnt enough broken for u? @,@

versed glacier
# steep thistle hey, any feedback? Kinda would like to use her in vortex as intended

Dear Traveler,

Thank you for reaching out to us with your observations.

Upon careful examination and testing, we found that the ultimate ability of the character in question functions correctly. In the video, it appears that during the encounter with the last boss, the healing effect targets only Durango due to the boss unit's positioning.

Additionally, in the Vortex, the healing ability is affected by the placement of the Sea Deity unit. As a result, there are no nearby allied heroes to target for healing, explaining the lack of healing in that scenario.

We appreciate your diligence in providing this information and your commitment to the game. If you have further inquiries or encounter any other issues, please feel free to share them with us. We're here to assist you on your journey.

arctic grail
#

The vortex part has to be a joke 🤣

idle kelp
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and not just heal, her cleanse is also connected to the same skill, so she will either cleanse/heal 1 target or no one depending on the situation. so she can apply atk penalty and that is it? no one will take her into fight, because people will take a healer that can heal/cleanse everyone, like Gillian or Ascilia, and no one will take her only for attack penalty and kick out their healer/support for that. Most tanks can apply it, or the support that is applying def penalty from Witch's remains, even tanks without atk penalty will take Iron Maiden.

steep thistle
steep thistle
atomic reef
steel knoll
#

This answer makes her useless as a healer. You can as well remove the healing part from her ult description and it won't change a thing now.

lunar flume
steep thistle
idle kelp
topaz sierra
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And it's totally meaningless about Rose, like a melee character, who has a range of 1 square, reaches Malinus/Vortice and her ability doesn't reach the characters, another thing the description says "around", not from the center of the boss's hit box, around it is all the space that surrounds the opponent's hit box. Honestly, the company has to take action about this, because the character is being a real "bait". I invested everything in it myself, heliolites and Scrolls, for it simply not to work.

steep thistle
steep thistle
runic barn
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Absolutely unfair that the effect in Vortex battle doesn't correspond to the description. As things stand, the character is useless anywhere.
The least would be to rework the spell if the coding of the vortex battle doesn't enable it to have the expected effects (as stated in the description).
Plan B is a legendary scrolls refund to the unfortunates who foolishly trusted the spell description to be true.
Thanks

versed glacier
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Regarding Rose healing bug.

in Vortex , because of the positioning of Sea Deity, there are actually no teammates near Sea Deity, it just looks like there are teammates near Sea Deity.Because of the visual error, You guys thought that the heroes in the front row were very close to Sea Deity. In fact, the heroes in the front row were far away from Sea Deity . So Rose's heal won't work in Vortex.

Regarding the issue of it only goes to durango, It is also because of the position of the Boss. There is only Durango near the Boss.

Like in this picture attached.

devout rock
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How do the melee heroes even attack then when they are 'far away from Sea Deity', they are only supposed to be able to attack in melee range. If this is the case, then make it so that no heroes can attack with melee abilities in Vortex, see how that works out. This is such a cop out response. Rose's heal and cleanse won't work properly in any dungeon with distance or a buffer around the boss...

idle kelp
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a lot of the community as well as content creators are complaining that you should not be making new heroes until you rework or buff the old ones which are bad and no one uses them anywhere, for example Talwer.
This is a GAcha game, and summoning heroes is pure RNG. So if I get an exclusive hero that is strong, and I did get him today :), and another player gets Rose or Talwer, they will be in a much worse position than me, and maybe we invested the same number or heliolite dice. How is that fair to the other player who ended up with a bad legendary?
Please buff old heroes, or new ones like Rose, and try to balance the game.
You have literally admitted that Vortex boss if far away from the heroes, and that flaw needs to be fixed as it can bring many more mistakes in the future with the upcoming heroes

steep thistle
# versed glacier Regarding Rose healing bug. in Vortex , because of the positioning of Sea Deity...

If the melee heroes are far from the boss, how can they attack it? They throw weapon at him once?
We got the answer, but is totally wrong, everything a melee here can attack, should be close.

Anyway, this is not an hard fix and i don’t know why you are struggling so hard to admit and to fix it.
Just make any tiles close to the bosses, where melee can hit, the “around” of the boss. Not like there are dead cells that we cannot see

sacred falcon
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Increasing the radius of Rose's heal/cleanse should resolve the community's issues with her. Whether that's to 2 squares or a diamond shaped 3 squares, not sure (there's a balance consideration) but the way she works right now is very lame. I want my scrolls back if you're going to leave it the way it is

steep thistle
versed glacier
#

Travelers, Regarding the issue where Rose's healing mechanism does not meet players' expectations in such Boss encounters, I have documented your feedback and will discuss it with the relevant team members.
Thanks for your feedback.

sacred falcon
steep thistle
topaz sierra
# versed glacier Regarding Rose healing bug. in Vortex , because of the positioning of Sea Deity...

We understand your explanation and the mechanism, this is very similar to the D&D board game, each square is 5 feet, however, the error is in relation to the description, which led us to believe what is written and "buy" the idea , invest in it. Here in my country, if a company puts the wrong "price" on a product and advertises it, it is obliged to "sell" it at the advertised price, the customer is not to blame for the company's error. The fair thing would be: either correct the text and compensate the players or follow what is written: "AROUND", it is understood that around is around the HIT BOX, not the central point. Analyzing from the D&D point of view, Malinus is Huge or Colossal, a hit box of 15ftx15ft (3x3 squares) or 20ftx20ft (4x4 squares), therefore, around it would be 1 square more or 5 feet.

hexed solstice
# versed glacier Regarding Rose healing bug. in Vortex , because of the positioning of Sea Deity...

If Characters are considered far away from sea deity, then why is this not refelcted in bonus damage from the "Queen's Fan" artifact?

You keep saying the hero is not meeting players expectation but the reality is the character is not working as it is worded. At this point the character should either:

A. Be re-worked to fit the description
B. Have all skill scrolls invested by players refunded and the character removed from the pool until a different fix is found.

You cannot blame the boss positioning/hit box when his positioning has been disproven by multiple factors. IE: Melee can hit the boss, Queen's fan.

versed glacier
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Dear Traveler,

Thank you for bringing to our attention the inconsistency between Rose's skill description and its actual effects. We fully understand that accurate and precise skill descriptions are crucial for players to strategize and develop their characters.

We have forwarded your feedback to our development team again and have learned that due to the unique positioning of the Temporal Vortex boss, Rose indeed cannot heal her teammates. Our team will revisit the skill text and discuss potential optimizations to ensure it conveys the skill's actual effects more clearly and accurately.

We appreciate your understanding and support and promise to continue our relentless efforts to enhance the gaming experience. Should you have any further questions or suggestions, please feel free to contact us at any time.

steady horizon
#

I agree with All points above and will add that if Rose is intended to be a healer, making her unable to perform her healing in the most important situations for healing effectively makes her unusable which is unacceptable. As was mentioned above if D&D mechanics are being used the heal as it is stated heals all ally’s in a 5 foot radius. If a melee character is able to hit without a “reach” weapon then it is 100% within a 5 foot radius and thus should be effected by the heal. Suggesting the boss positions place them “too far away” is rather insane and completely against all game mechanics let alone D&D mechanics. If melee can hit then the heal should be able to hit. Her healing is not that strong and being that she is legendary allowed her to heal all adjacent hero’s as her skill actually states is perfectly fine.

TLDR: please fix this bug so we can enjoy and use this hero and not have to dump her in the bin as an unusable waste of a heliolite die.

steady horizon
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Not one… none.. again please fix

versed glacier
idle flicker
# steady horizon Also as a counter to your post above about healing working on a single hero on t...

Here:
It's just a + sign skill from the center of the target enemy.

The issue is boss center points are further back than others but you still have the limitation of how close you get.

E = Enemy center point
B = Blocked area, but can still attack
X = Heal areas.

  X

XXX
XXEXX
XXX
X

So thats the ideal area if the target is single square size.

But take the elemental bosses for example:

  X

BBB
BBEBB
BBB
B

So only the tank gets healed in that occasion. Vortex is even FURTHER back, so no heals happen.

Like we did testing a week? ago with a few of us who unlocked her. Its a game limitation. Either they have to recode Rose to heal in a diff way, or she is what she is.

steady horizon
steep thistle
steady horizon
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I see two possible solutions, recode rose’s heal to operate slightly different. Maybe one big heal or just make it heal all hero’s anyway. Or fix all the hit boxes for the bosses. Till then rose is only useful in maybe goblin and barely arena.

steep thistle
steady horizon
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Agreed.

#

Melee in general tend to suffer because of aoe so it’s not really that op to have a little extra healing thrown their way. Rose has the potential of being very very good if they fix this. Otherwise I fear there will be better options to take her place.

steep thistle
#

@versed glacier We waiting lovely

steel knoll
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https://www.youtube.com/watch?v=XvCKHJZrT_s this just says it all. Please fix her instead of telling us she works as intended, because she does not work.

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exotic juniper
#

Yes, please fix her. Neither her healing or cleanse works

steady quarry
#

This hero is current garbage and needs an actual fix. These responses are frustrating. She has only one area of the game where her kit would be useful and it's essentially bugged. There's no reason the Tempest Boss shouldn't allow any characters to be adjacent to it. Please fix.

blazing frost
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+1 we leveled up thinking about her abilities explanation, but doesn’t work on many dungeons.

steady horizon
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The reality is it doesn’t work as written on any dungeons and on most it doesn’t work at all. And the suggestion that it has to do with positioning…. Well if melee can hit it than logic would dictate they are in range.

The kit in this hero is by no means overpowered even if it was working properly so why not just make it work the way it’s been worded.

#

@versed glacier

versed glacier
#

Dear Travelers,

Thank you for bringing to our attention the inconsistency between Rose's skill description and its actual effects. We fully understand that accurate and precise skill descriptions are crucial for players to strategize and develop their characters.

We have forwarded your feedback to our development team again, we'd like to highlight that changes in the game must be reviewed before develop and presented to Travelers, which will take some time. Please be patient with us. Thank you very much for your love for our game, and we will do our best to provide you with a better gaming experience.

We appreciate your understanding and support and promise to continue our relentless efforts to enhance the gaming experience. Should you have any further questions or suggestions, please feel free to contact us at any time.

hexed solstice
steep thistle
blazing frost
#

Just return a legendary box to summon another

broken gazelle
#

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steady quarry
#

Yep, refunding Rose with a working legendary would be a fine solution. I'd even take a token for an artifact over her.

#

She should be removed from the game until shes a working character.

broken gazelle
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Yes if you dont fix her please delete her and give us a token at least. She is almost everywhere useless. And she is a legendary 😅😂

steep thistle
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@versed glacier @quasi tartan it’s been 10 days since her malfunctioning reported.
It’s a legitimately time to get a real feedback about this instead of a copy paste text.
Considering she costed money to alot of people.
I’m going to report this on appstore and playstore tho.

#

How hard could it be to make her healing the melee range.

steady quarry
#

Yea, it's probably time to start reporting/reviewing the game for this.

kindred matrix
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This is a common case for a boss hitbox in most games:
If it is a square larger than 1x1, then all the boundaries of this square are a melee zone.
The "realism" of the Vortex boss sounds like an extremely bad joke, where is the logic? Then cancel all melee heroes on big bosses and make artifacts like the Queen's Fan work from the center of the boss, not from the edge of the hitbox.
Developers should be consistent, they want to make the game realistic or want it to be playable.

steep thistle
#

@everyone considering we are at 11 days without any valuable feedback on the issue, and alot of people spent real money, just quick math :
Legendary pull around 70€
8x scroll = 450 wyrm x8 = 3600 wyrm
This can be considered a Fraud, so obvius review and ticket to Appstore and Playstore should be submitted

versed glacier
#

@everyone Dear players,

We do apologies for late responses regarding Rose ultimate and we are working on it as soon as we can and we are fully aware of the issue.

Issue is being reviewed to our development team for optimizing the description of the skill scope in future patches and events.

Lastly we thank you for your support and love for the game , and getting together for reporting this issue that will be definitely taken care of asap !

sacred falcon
steep thistle
sacred falcon
#

Then they need to rework her so she isn't dependant on these wonky boss hitboxes

sonic needle
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Wonder if she would be to op if they made her ult radius have a mapwide affect rather than its current.

Make the cleanse a % chance to balance maybe

steep thistle
sonic needle
#

Thats still wonky to work with due to hit boxes tho, if you dive deeper into hitboxes and true targets the reason this has occured is kinds obvious

steep thistle
sonic needle
#

If we say rose aoe on ult is a 3x3

and a boss is a 7x7

Rose ult will target the very center of the 7x7 and as such the 3x3 never reaches anyone

thats where the issue comes from

steep thistle
sonic needle
#

The only real fix for what ur wanting without expanding rose ult is to change where the true target is of said boss, but still is wonky to work with

steep thistle
#

The boss should be considered like a Single big tile, so all the surrounding where melee can hit it is the “around”

sonic needle
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the doesnt make sense from a game dev perspective tho

you can havw something occupy a large amount of tiles, you canr just neatly join them all into 1

steep thistle
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Yes, probably you are right, but considering they are adding a “proximity” mechanics, the problem must be adressed to the base, not on the single skill i guess

sonic needle
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i think the easiest fix might be to change the true target within these larger enemies(rot/vortex) to be a tile within melee distance of our units. Animation changes may be required to compensate

steep thistle
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That can be a fix for sure, just considering the melee range like the “around” should be the normality

sonic needle
#

So basically

Change true targets to be melee distance

or

Make her affect mapewide

Also fix her passive 😠

steep thistle
#

I stopped using her obv, so didnt make any more try

sonic needle
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I can 100% confirm from my end that with a buff she can miss fail the application of witches

mayne there is some niche thing such as certain buffa dont work idk.

steep thistle
sonic needle
steep thistle
#

I think she treats stuff like her enlightment up as buffs, so temporary one. That can be

sacred falcon
#

From my testing her passive works

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You have to have a real buff on her, not one from an artefact or Phaessa

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Then I never saw a resist for witches

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Doesn't make it 100% chance of applying but it was never resisted

#

She had close to 0 accuracy and boss need over 120 but she landed it every time

steep thistle
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So i guess stuff like, attack up, enlight up, temporary one works

sacred falcon
#

Yep

#

I was testing with Nathaniel who does Def up

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Along with lots of HoT

steep thistle
#

It kinda makes sense because enlight up is a part of her kit

sacred falcon
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Yeah but it rarely lasts long enough to help her Ult

#

Odd choice of duration

#

Haven't worked out why it sometimes is there at the right time but it's rare

steep thistle
exotic juniper
#

This is still going on? What are they doing?

steep thistle
sage idol
#

I think the developer team will be back tomorrow from the holiday, then they may work on fixing the bug

sonic needle
#

i like ur optimism

exotic juniper
steady quarry
#

Hopefully the devs and people interacting with this bug realize it's more than one champ not working properly. It's becoming a flagstone on how we can expect future service and how the game respects the money people spend.

steep thistle
steep thistle
#

@everyone Still not a feedback in more than 48 hours, and not a fix in more than 12 days. The counting continue, i'm putting a 1star review everyday

sonic needle
#

Yknow the everyone ping doesnt work right?

vernal dune
steep thistle
steep thistle
steep thistle
steep thistle
#

Like this

vernal dune
#

Also on Seven Deadly Sins Grand Cross... And many other games...

steep thistle
vernal dune
steep thistle
vernal dune
#

What they really risk is that people will ask for a refund of the money spent through Google or Apple and they will have to give it to them for, effectively, scamming their consumers with a defective product...

steep thistle
#

That's what should happen to make things move

vernal dune
#

<@&928573207978594304> Is there going to be a clear answer regarding this? Or are you going to have your community waiting forever?

steep thistle
#

@vernal dune Seems like changing a description takes about 16 working day to

sage idol
#

<@&928573207978594304> , the code fix should be very simple, why would the dev not do it??

Pseudo code fix:

IF monster is a boss and its body occupies more than 1 tile, then:

For any ally occupying the row 1 tile in front of the monster, allow Rose's heal and dispel to work on that ally

sonic needle
#

🤔 weirdest fix ive ever heard of

steady quarry
#

Doesnt sound that weird, it does seem like it should affect the spaces adjacent to the bosses.

Most bosses dont move, so they could have the effect just check for specific spaces

sonic needle
#

But ur creating a bandaid fix that then needs to be applied to several things. Fixing the core issue is simpler.

This issue is also one that would have arisen at copper due to where the hit boxes were on that one.

novel vortex
#

We have forwarded your feedback to our development team again and have learned that due to the unique positioning of the Temporal Vortex boss, Rose indeed cannot heal her teammates. Our team will revisit the skill text and discuss potential optimizations to ensure it conveys the skill's actual effects more clearly and accurately.
🤦‍♂️

but literally: we will leave the hero useless, we will simply rewrite the description

runic barn
#

Refund the scrolls spent on her due to the deceptive initial description then, ideally not in 3 months? ... Login here everyday for the past two weeks to see if something moved is depressing.

steep thistle
#

@quasi tartan @west carbon @warm shale @main pawn Hello, someone working here?

sacred falcon
#

😞

steep thistle
#

Seems like the devs toke a christmas break of 20 days

distant ingot
#

Still no dev note about this?

hexed solstice
#

They offered to refund me scrolls for her but thats it. I thankfully do not have scrolls invested in her to have refunded though.

sacred falcon
#

How did you get that offer?

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I fully scrolled her and very much regret that now

#

@hexed solstice

hexed solstice
#

Through celestie

#

The account that runs the pioneer club "support".

sonic needle
#

whale club 😈

steep thistle
#

This is the answer i guess

#

Will you see that they fix her after blessed banner? This is the real fraud

hexed solstice
#

The claim was that they would "consider re-wording her" and "rest assured she is working as intended"

distant ingot
hexed solstice
sacred falcon
#

Well I’m deleting this game. Not just due to this but it’s a factor

distant ingot
# hexed solstice I agree. I argued till I was blue in the fingers and they just don't see the iss...

This is going to cause issues in the future too, unless they never again release a legendary that only effects around an enemy. For example, does that mean that units like berengar - who only affect enemies around them (until max inspiration) - are also not working properly on larger enemies? I can't believe they're being so pig headed about this. I guess it'll take a massive chinese audience to complain for them to do anything about it.

distant ingot
hexed solstice
#

I asked to trade the duplicates for other legendary duplicates and I'd take the L on the first Rose summon and that was declined.

If you take each Rose summon at a value of pity, I have $1,050 worth of unusable character on my roster just from her.

App store review was changed to a 1⭐️ with an explanation. I won't be spending further on this game while this behavior is allowed from the Dev team and support staff.

vernal dune
steep thistle
#

A review bomb of 1 stars should be done, they will listen to it. But people just don’t care about this devs behavior. And look at them, they are not even answering more here

hexed solstice
steep thistle
distant ingot
runic barn
#

Hi @versed glacier , happy new year.
Any update on this, please? The bug has been profusely reported over the last weeks - any advancement in the dev / product team regarding a fix or compensation?

steep thistle
#

They are just scammer and thief

sage idol
#

Hi <@&928573207978594304> , any update on Rose's "optimization"? When will that happen?

white oracle
versed glacier
#

Dear Travelers,
I completely understand your feelings, and we take this very seriously. Your feedback is of utmost importance to us, and we want to assure you that it has been conveyed to our development team. They are actively engaged in the process of enhancing the game, incorporating insights from the collective feedback provided by our player community.

Thank you for your valuable input, and we remain committed to delivering an optimized and enjoyable gaming experience. 💗

distant ingot
# versed glacier Dear Travelers, I completely understand your feelings, and we take this very se...

The issue here is: all we are aware of is that the devs know and are actively ignoring the issue - or claim the issue is "as intended". We genuinely can't believe that the devs actually thought this issue is intended, since it seems so illogical. We only know what has been forwarded by you and your team.

If the devs are actually working on it, all we need to know is that they are actively working on it - specifically that they are looking to resolve the issue with a benefit to the players (ie: fix all skills with this situational requirement - OR - change the skills that use this situational requirement to no longer use this situational requirement - all while providing compensation for affected players). One of the main issues is that this NEW -Legendary- hero is essentially/comparatively useless as is.

Saying that the devs are actively engaging in enhancing the game and incorporating insights is all well and good, but we are not asking for an enhancement or insight incorporation here. This is just a collective request to fix a unit. The longer this takes without any kind of positive dev response (ie: a statement stating: "we're working on it" - ideally with an ETA) the more upset affected users will be.

steady quarry
#

Exactly. What the devs plan to do is more important than knowing they are aware. Get some direction on how to actually reply to these requests please, it's clear you're not allowed to weigh in and this is all you can say. The company as a whole should have some idea on what they are going to do.

#

Until then it's going to cause disgruntled players, and people will quit or stop spending. And it's going to keep happening as more people reach Season 2 and realize the problem. It won't just go away, only the players will.

#

Hell, you have multiple content creators making specific videos about that. Have that ever happened for the game? No. People complained about Utior, they wished for more usefuless in some champs, but this one stands out. Your competitors, Raid Shadow Legends, would have fixed this or at least annouced a plan.

steep thistle
vernal dune
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@versed glacier That announcement is a good way to spit on your players faces, good job

steep thistle
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AHAAHAHAHAH THEY EVEN DO SKILL ANALYSIS WITHOUT EVEN SAY THE DESCRIPTION IS WRONG ahahahahahahahaha

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@versed glacier You are literally stealing money from people with false advertise. I really hope someone on appstore and playstore read our feedback on ur behavior about this and ban ur game at this point.

steady quarry
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Yea. This skill description still doesn't match what she does. Really shouldn't advertise her more for this, unless the plan is to fix the skill to actually heal and cleanse everyone adjacent to the bosses

steady horizon
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And the best part is in that post in announcements they contradict what the passive even does.

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The statement suggests she makes it so allies debuffs don’t get resisted. The passive says HER debuffs don’t get resisted.

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Just added more fuel to the misinformation fire didn’t it?

runic barn
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@versed glacier who do I have to talk to to get my 8 legendary scrolls refunded, please?

zinc compass
#

^same

atomic reef
runic barn
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I want the scrolls back, not the $$ 🙂
Bank will be the very last resort.

atomic reef
#

Her ultimate heals as intended though does it not? It was player's miss reading of it that made them think it was broken. I don't think they'll replace scrolls for human error.

vernal dune
atomic reef
#

this doesn't work vs vortex as you're not around the boss, he's not even on the platform with you so he's not on an adjacent tile.

#

I agree it's poor and should be changed, but it's "technically" not wrong, so I can't see anything being refunded.

vernal dune
#

Not Berengar, sorry

#

This guy

#

If skills like that HIT the Boss, It's definitely in the adjacent tile

#

Also with melee range heroes

#

That thing about the Boss being far away is a stupid excuse

atomic reef
#

but they have an area of effect which is visible. The wording "around" is what makes it confusing, I'm not saying it doesn't need to be changed, I just don't think there's a viable case to request a refund.

vernal dune
distant ingot
vernal dune
#

As you can see, all the squares adjacent to the first row of heroes impact the Boss, the logical thing is that people think that everyone located there is affected by the effect of Rose ultimate

distant ingot
#

is that not a valid point? melee units need to be around their target to hit them

atomic reef
vernal dune
#

The problem has just begun, with only a few servers in season two

#

When more and more people arrive and realize this, after having invested either money or saved resources

#

The snowball will only get bigger and bigger.

atomic reef
#

You'd like to think people arriving late to season 2 will have read up on things and realised not to use scrolls on Rose, even though she's still fantastic without her healing working as expected.

distant ingot
atomic reef
#

Full map coverage, up to 10 hits with big damage and Atk Down 2
AoE Recharge Penalty with decent damage
Doesn't require accuracy so long as she's buffed, and genberally Rally units are always buffed. Pretty great imo.

vernal dune
#

I don't argue that Rose is good or not at this moment. What is being claimed here is that a hero does not function as his ability description says he does.

#

And there are people who have spent resources saved for weeks or real money to improve it based on that.

#

And the only answer received is that the Boss hitbox is not all the tiles it covers but the central point...

atomic reef
#

Yeah I don't disagree with that, it's just the technical wording of it doesn't essentially mean it will work as simply as a standard melee, in an adjacent tile would work.

vernal dune
#

When nowhere in the game does it specify that...

#

That is why the FAIREST thing would be for them to return, at a minimum, the scrolls that people have invested in a character that does NOT work as it should....

#

Whoever likes Rose like that, put them back on. And who doesn't, well she has her scrolls... I don't know what the problem is...

atomic reef
#

Also "around" could mean specifically either side or behind the enemy, which is why it doesn't work as simply as being in melee range

distant ingot
vernal dune
#

If I don't say that's wrong... If that's the mechanics they want it to have, it seems legal to me. But the game doesn't mention anything about that anywhere...

distant ingot
vernal dune
atomic reef
distant ingot
distant ingot
vernal dune
atomic reef
#

I'd assume all these front line tiles are "in front" of the boss .. and "around" would be the unavailable tiles left, right or behind the boss

distant ingot
atomic reef
vernal dune
atomic reef
#

We'll just agree to disagree. I don't do petty circles.

vernal dune
#

It seems correct to me, since defending the indefensible goes nowhere.

sonic needle
#

Another day, another rose arguement, startin 2024 well 🎉

steady quarry
atomic reef
steady horizon
#

The issue here is simple. Let’s ignore the wording since I’m sure we can all agree it’s worded poorly. Let’s look at how the skill operates and the inconsistency of its operation. If I have an enemy that occupies 1 grid square(by indication a 5ft square according to their D&D mechanics emulation) when her skill hits it heals all allies in the 8 surrounding squares unless they occupy a square on the outer edge of the grid. At that point it hits the 3 squares on the front and 1 on each side. This would indicate the skill hits the middle square and radiates outward. Now we move to boss fights like the fire/frost domain. If it hits the boss it seems to heal the square directly in front but not the two diagonal. This does not follow the same rules as the previous example. You can argue that in those cases the boss has a larger area in which it occupies, But that doesn’t make sense because if the boss occupies a 4 to 9 square grid placement the radiating heal should still hit more than the front box or not hit anything in front of it at all. Now we look at the vortex boss.

#

The skill, based on previous examples, suggests it hits 1 grid square. Let’s suggest the boss occupies 9 squares and the skill hits the middle. This might account for it not healing anyone in melee range but still does not line up with the other bosses. On a side note… the harpy heals all melee occupying the 3 squares directly in front of it….. again inconsistent with other bosses. TLDR: the mechanics of the skill do not operate on a logical or consistent basis regardless of how it is worded and in most areas the heal seems to radiate on a 9 grid square radius. In boss fights in sometimes operates on a 9 square radius and others a + radius. On the vortex it doesn’t radiate at all and thus only makes it frustrating and likely bugged.

sonic needle
#

its a feature

hexed solstice
#

I appreciate that they found this appropriate to post while not working as worded

steady horizon
#

I mentioned that above. Even that post says her passive skill ensures enemies can’t resist debuffs if her buffed allies where her skill specifically says it’s from her own debuffs while she is buffed.

distant ingot
#

it's a comedy of errors

steady horizon
#

So I guess that raises the follow up question…. Is her passive working as intended because that official post suggests it’s not….. 😛

distant ingot
#

I no longer know what "intended" means for her.

atomic reef
#

tbh they just need to change the wording and how it actually functions to just heal any hero within melee distance imo

exotic juniper
#

Can't believe this is still going on... Why are they doing such a poor job. It would generate a lot of good will if they're just change her abilities and admit they worded her skills poorly...

distant ingot
steep thistle
#

We should all leave review on appstore and playstore like this, maybe with a review bomb they will listen

sonic needle
#

oddly suprised this thread hasnt been locked/deleted

vernal dune
distant ingot
#

Still waiting...

devout rock
#

Yes, it's nearly been a month now since the issue was officially raised.. They've run a rose selective banner, nothing. Vortex now has defense break, nothing. World bosses are arriving this week, nothing. We need to know what is happening to this hero so we know what to spend our limited resources on. For a 3 month seasonal game, taking 1 month to address a huge unit issue is really 💩 Give us a recall or fix Rose.

sage idol
#

If they don't fix Rose, then at least change the bosses to occupy at most 1 tile, so that Rose's heal and dispel will work

steep thistle
#

I lost any faith in this game and devs after their response to this issue. And i still see not enought negative review on the store about this problem

sonic needle
#

guys i justgot rose, is she good?

distant ingot
#

Boys, we got another one xD

runic barn
# sonic needle guys i justgot rose, is she good?

Tldr: atm Rose is trash with ulti bugged against vortex and other bosses, inconsistent with description. The issue's been widely reported nearly a month ago, team said something along "works as intended"... Not worth investing in Rose unless he ulti in boss fights gets fixed or reworked.

distant ingot
#

tldr:tldr: not right now, maybe later.

runic barn
tight yoke
#

Just read this. What damn horrible stupidity. The reason given by dev is the vortex boss is far away so the heal of Rose can't reach???? But if so, then WHY CAN MELEE HEROES EVEN HIT HIM???

distant ingot
trail matrix
#

Hello guys. I can’t create post, writing here. I haven't been able to launch the game since yesterday. It says that you need to check your network or connect to another. I'm fine with the Internet. error code 66007. What to do? Sorry for my bad English)

sonic needle
#

begone thot frog

devout rock
tight yoke
#

So are we all gonna just accept that answer? Either fix Rose or refund us.

trail matrix
distant ingot
topaz valve
vernal dune
vernal dune
#

My proposal is to continue opening new threads on this matter to make this problem visible

#

Since they don't respond to this...

tight yoke
runic barn
#

Dev team looks absolutely clueless... It seems that in their heads, chargebacks and review bombings are better than fixing their fudging mistake's consequences.
I'll start taking action from tomorrow on, depending on if the support I'm in touch with in DM dares to copy-paste the same freaking message praising my "patience, support and love for the game". I've got none of these anymore.

#

Just read that Rose would be removed from the game, anyone heard something about this?

exotic juniper
#

They don't care. They can fix whatever they want, they just fixed Journ.

distant ingot
#

we better get legendary selector for each copy we pulled of her, along with invested scrolls back.

#

if that's the case

sonic needle
distant ingot
#

purple

steep thistle
#

@quasi tartan @west carbon @main pawn @versed glacier @vivid chasm @rugged valley Hello?

vernal dune
#

Let's be consistent... Let's not want unreal things

#

Without a doubt, the most balanced thing would be for them to give an imprint for artifacts for each copy of her

#

although that's not going to happen either

exotic juniper
#

Nothing will happen. In their mind nothing is wrong. They only made this thread so we wouldn't spam other channels.

sonic needle
#

timeto spamother channels

true warren
#

I finally read through this thread and yeah, it's completely frustrating. We should at least be able to fully reset her and get books back. At least give the community a FREE Oblivion scroll to reset skills and get the scrolls back. The second I pulled her on day 1 of the season, I booked her because she sounded perfect for many situations, mainly Vortex & Rot; the 2 areas she cannot work in because "the bosses are too big/far away". This literally makes no sense if melee heroes can hit them.

white oracle
distant ingot
white oracle
distant ingot
steep thistle
#

If u guys want to be far more upset, i heard from guys in the Pioner club, the subdiscord/group of whales and kraken with devs aswell, that they talk about this issue aswell, and to them is given the option to get all the scroll back. Google in this thread was one of them. So not only we are left without any single response, we are even threated like B customers

sonic needle
#

that was literally posted in this thread frog

topaz sierra
#

Give us an answer! Take some stance!

steady horizon
#

Heh seems this club keeps expanding. My brother and I send screen shots of the hero’s we summon epic and legendary wise. The other day he joined our little club of flower friends :P. I laughed… what can I say?

steep thistle
tight yoke
#

🎶Rose can't work they say.
Because the boss is far away.
But you can hit him with melee.
And now we won't just go away 🎵🎶

sage idol
#

There are many ways to fix this issue, but ultimately we want Rose's Ultimate skill to fully work on ANY boss. If dev doesn't want to fix Rose, fine, then fix ALL the bosses, so that Rose's Ultimate skill will work as expected by us the players

azure bronze
vernal dune
exotic juniper
#

Everytime I look in this thread I get depressed. A constant reminder that they don't care

tight yoke
#

A constant reminder not to spend a single cent.

#

Play for free

vernal dune
#

.

zinc lion
#

f2p after watching this

runic barn
#

🫡

fading gale
#

stop crying boss is far away as you can see!!!!

true warren
#

omg he's SO far away that we can't hit him with a sword! You're right.

#

..oh wait. kekw

fading gale
#

they are just mocking us at this point

steep thistle
#

They created this like a ghetto. We just check this thread over and over and keep talking about this here, and not in other channels, hoping we will ever get a compensation or a fix to this issue.

#

But i think we will never get, i'm gonna be f2p from the moment this issue came out, they lost some money, hope u guys will do the same and leave negative review everywhere possibler

#

@true warren Specially you as a content creator

sonic needle
#

Guys i just got rose, is she any good?

distant ingot
sonic needle
#

🤔

distant ingot
# sonic needle 🤔

she's bugged and the devs aren't prioritizing fixing her (or really giving any real indication that they'll work on her at all)

sonic needle
#

🤔

distant ingot
#

only reason i still have hope is because season 2 has been so bad with bugs that I can honestly assume they really just don't have time for Rose yet, since the change they would need to make is likely a problem with a fundamental combat system (they should really just change it to an AOE heal, but that's unlikely to happen too).

distant ingot
exotic juniper
exotic juniper
#

But there has been quite a few bugs. I hope they hire a few more devs tbh.

tight yoke
#

They aint hiring nothin. In fact their parent company had massive layoffs last December.

true warren
#

the devs are SGRA, Nuverse is Publisher owned by Bytedance. That's not going to effect "the devs". Someone else will just become publisher when the time comes

tight yoke
#

Ok. Thanks for clarifying 👍

hexed solstice
#

Went to burn my saved summons for Ardeth event, already have a +5 Rose. Cant make this up.

exotic juniper
#

Might as well give you the middle finger :p

hexed solstice
#

I now have $1,400 (pity value) worth of an absolutely unplayable character. I would like everyone to keep this in consideration when spending on this game as this is where you could end up.

I have stuck to not spending an additional penny since the update of the conversation I had with the pioneer club, I hope the others claiming to do the same have as well. They quite frankly aren't deserving of it at this point.

steep thistle
hexed solstice
#

They offered to unscroll her, but she's unscrolled. I asked to trade the dupes for other dupes to which they refused.

I asked if they are planning on fixing her and they stated she is working as intended. I brought up everything in this thread, repeatedly and it was ignored, while they just reiterated she is working as intended and that they are considering re-wording her. They stated that there is nothing wrong with the vortex boss or how her ability works with the vortex boss.

I think I mentioned this earlier in the thread, but may be wrong. That is the gist of the convo though.

steep thistle
#

Thank you, they for sure lost my money for this, but thats not much. I hope u cal talk in the pioneer club with other whales and consider them making some action with u too.

hexed solstice
#

It's a 1:1 chat and not a group chat so idk who else has access.

runic barn
#

Thank you for the reminder not to spend any $ on this game until the issue is acknowledged and fixed. Rewording takes 5 mins and should have been done many weeks ago, but it doesn't do anything for us who have been and are being fooled with each passing day. In a competitve game, losing 8 kegendary scroll has an impact.
I've never been a big spender, but as a matter of principle I've been sticking to this rule since this issue aRose 😉

sonic needle
#

guys i want you all to know, rose is so good and you guys are delusional

when i added her to my vortex team i gained a staggering negative 20m dmg

distant ingot
#

Lol

#

@versed glacier Are there any updates from the Dev team? Are they really just ignoring this issue that's clearly an oversight on their part?

tight yoke
#

Option B: Ignoring

main pawn
#

Dear guys,
Devs are planning to adjust the ultimate of Rose. Please wait for the updates. Thank you so much!

steep thistle
#

Brb in season 3 for the update

sage idol
#

The code fix should be very simple, 2hr to fix the code, 2hr to unit test, and 4hr for QA testing should suffice.

hexed solstice
#

26 days later, celestie account messaged me to tell me they are "optimizing roses ultimate ability". Unfortunately I haven't logged in for 3 days and plan to stay quit.

distant ingot
#

i'll keep playing for now. the seasonal system still intrigues me

steep thistle
sage idol
#

C'mon @hexed solstice , come back to the game and get Ardreth! In this game, at least if you are persistent, most of the time you can get the devs to fix the issues.

boreal drift
steep thistle
pure bridge
#

dang just found this thread, lmao.
no wonder sometimes i just feels "tf rose did to do this bad in this game? she only asks me quizzes for daily"

#

is she fixed yet? or buffed?

distant ingot
steep thistle
vernal dune
steep thistle
distant ingot
steady horizon
#

The q&a that was just released as well as a response in another rose complaint post seem to suggest they are actually changing the mechanic. That’s a positive assuming they actually make it better.

steep thistle
#

Another Rose issue with zhorak, this devs never learn and we still waiting for Rose ultimate bug fix, imagine. Not a roadmap or a timeline for the announced fixes. @main pawn. Can you please keep in touch with ur comunity?

tawdry frigate
#

Travelers, regarding the adjustment of Rose's skills, we anticipate that it will be implemented in tomorrow's update. At that time, you can proceed to reconfirm the skill descriptions and effects for Rose.

tight yoke
tight yoke
#

Well guys, i just tested it and Rose finally works. Although the range is a bit weird, the heal/dispel only hits the front/left most heroes. I'll have to experiment more with the positioning.

devout rock
devout rock
tight yoke
#

Yes but it's just my observation that she prefers to heal the left before the right. Its not scientific, since I can't compute who has the lowest hp during combat.

#

But i guess the solution is simply to max her enlightenment gear as you said.

sonic needle
tight yoke
#

Yes

#

Hence i said in my original statement i need to experiment more. but the initial good news is that it finally works.

pure bridge
#

but is it good now?

weary bear
# pure bridge but is it good now?

No, they could have made her take the weakening off all of them and then cure them, but for some reason they decided that two would be enough for the legendary hero! Before rebalancing, my damage to Neptune was 20.2 kk and became 21kk) not much

novel vortex
#

@main pawn @tawdry frigate @versed glacier
a new day, a new bug report for Rose.
Ultimate skill heals 2 allies with the lowest MAXIMUM HP

tawdry frigate
vernal dune
#

Well done

pure bridge
#

well at least she's good when it comes to grave of rot

vernal dune
#

Well, I think this goes beyond whether the character is good or not. It's not my case, but there are people here who have invested a lot of resources in improving a character that didn't work as his abilities said she did.

After much fighting, we managed to get the go-ahead and fix the problem. Without a doubt giving hope to the players that, this time, it will work as it should. Well no...

#

Is Rose viable and is she a good champion? I don't dispute it, it seems that way to me.

But it's certainly not what was implied when it came out... And that's why many people decided to spend resources on her.

marsh knot
#

Why can't you use the percentage of current hp instead of the absolute value of current hp?

tight yoke
#

That's no good either. Because then the tank will always get healed rather than the dps, because tanks usually get hit/hurt the most.

#

I guess the most we can do is really just max her enlightenment so she spams more.

distant ingot
marsh knot
#

And I've already tried Rose in combat and I know what it looks like.

alpine terrace
#

It's a good thing I didn't waste scrolls on that character. Your game designers are inept.

tight yoke
steel knoll
#

But the point is, as I understand it, that now she heals heroes that are at full HP while tank is dying. That does not sound a way to go.

vernal dune
#

If only they left it the way they SHOULD have left it, it would have been easier and would have caused less problems...

#

Healing everyone just as THE DESCRIPTION said

alpine terrace
distant ingot
novel vortex
#

he problem is completely different, it does not remove penalties from the tank and other fatter characters

distant ingot
#

in conclusion, she has changed from a unit that a small percentage of people use because of her tank healing in non-boss stages, to a unit that doesn't even do that effectively. useful in VERY niche situations. But at least the description matches the unit this time.

#

i didn't check her inspirations. did they change those?

blazing flume
#

Yeah, the game is not consistent on their HP nomenclature. In some cases they use Lowest HP Percentage (Monelisse set) and some just Lowest HP (Zhar’Loth and Estella seemed to be percentage based), but I think Lowest HP should be nominal (among damaged units) and Lowest HP Percentage should be the percentage if they want to have both, otherwise the other cases of Lowest HP on characters seem to be percentage based

idle flicker
#

Okay I tested Rose and Voresh in Curse multiple times.

Rose heals the lowest CURRENT hp, whether they are damaged or not.

Voresh heals the lowest CURRENTLY DAMAGED hp (So, lowest % health)

To clarify:

Beldelle has 50000 health and is undamaged
Rose has 45000 Health and is undamaged
Voresh has 54000 Health and is undamaged
Garius has 58000 / 70000 health and is damaged

Voresh heals Garius
Rose heals Rose and Beldelle

@tawdry frigate @main pawn

Both descriptions read the same in the skills on the english version, as attached in this message. Is there a way to code Rose's heal from her ultimate skill to work like Voresh's passive skill? I think this would make people happy.

sonic needle
idle flicker
#

Let me see if i can replicate it clearly in another dungeon.

#

Hang on im being a perfectionist about this.

#

There we go

#

Zero heals at Garius

#

Still none

#

Garius with 103k, Rose 53k, Shin 27k. Garius is the only one taking any damage.

#

@sonic needle

#

Yea dude voresh is healing Garius this entire time and Rose just heals the bottom two lowest max hp.

blazing flume
#

Interestingly enough, Estella has the same wording as both Voresh and Rose and will heal the lowest HP (based on actual HP, not % HP remaining), but does skip the full health one and will heal a damaged but higher HO one rather than a full health one

idle flicker
blazing flume
sonic needle
sonic needle
#

... lol

#

Making claims and pinging the devs without proper testing?

isnt that pointless?

#

If you really want to see rose fixed, find out where the issue lies and create tests to prove said theory.

Dont just see its broken, take a stab in the dark, and ping devs coz it doesnt work how u dont want it to

idle flicker
errant yacht
#

she originally could heal only melee units that are around the taret she hits

#

now she has potential to heal/cleanse multiple heroe sincluding ones that are in backline like this for example

#

she healed/cleansed 4 targets which could not be possible with her old kit

idle flicker
errant yacht
#

then she would only heal the tank , not ideal in all situation so im not sure

idle flicker
#

Clarity and all. On my end? I have zero use for her outside of attack down vs Journ.

main pawn
#

Regarding the abnormal target selection issue with Rose's skill, the problem has been identified and is currently being fixed. Additionally, the correct effect is to heal the 2 targets with the lowest percentage of current health, rather than the lowest absolute health value.

distant ingot
main pawn
alpine terrace
#

Cyrily's kit bonus and Rally will now prevent Rose from applying a debuff?

#

That is, now her passive skill is triggered only by the buff from her battle skill?

novel vortex
alpine terrace
#

everything was working yesterday