Не могу войти в игру код ошибки 66007

[gloomy lance]

Не получаеться войти в игру пишет код ощибки 66007. Интернет работает вход в любую другую оналайн игру проходит без проблем, подскажите что делать?

[haughty flare]

Dear Traveler,

Thank you for taking the time to get in touch with us and for sharing your concerns.

Regarding Login issue, we recommend you try to switch the network or change the network proxy, and then restart our game again. If the issue still persists after trying, please feel free to let us know and provide us with the following details:

• Account ID/Role Name/Server (If available)
• Model of the device
• Country/Region
• Network Provider
• Network Connection Type : e.g., 5G/WIFI/Wired Network
• Game Log:

(How to get the logs: Find the directory where the game is installed in the system files, click on it and there will be a logs folder)
[Game installation full path]:
(e.g.: Windows(C)/User/Admin/download)

For Android version, please provide the[Game log]:
(How to get the log: the log file under /Android/data/com.sgra.dragon/files/.)

All files under the path above need to be packaged and sent to us.

We're looking forward to your response!

Thank you for your support and understanding!

[gloomy lance]

Россия

провайдер SevStar(Севстар)

Тип подключения Wifi

[haughty flare]

Thank you for sending the details, It would be highly appreciated if you could provide us with the game log.

[gloomy lance]

такие заархиыированные файлы подойдут ? или какие-то другие надо если да то где мне их найти?

[haughty flare]

@gloomy lance
Thank you do much for providing us with all information, and regarding the game log please let me check with our technical team and get back to you as soon as possible.

Thank you for your support and understanding!

[gloomy lance]

да конечно, как проверите сообщите о результате буду очень признателен.

[haughty flare]

@gloomy lance Dear Traveler,

Thank you for your patience, after checking from our end, regarding the network issue, we recommend you to try to or change the network connection or change the network setup.

We're looking forward to your confirmation.
Thank you for your efforts and understanding!

[gloomy lance]

помогло смог зайти в игру, премного благодарен за помощь

[haughty flare]

Most welcome, If you have any inquiry or concerns, please don't hesitate to contact us and we'll be happy to assist you at anytime.

Thank you for your support and understanding!

[flat field]

WTF?!

.. after changing network

[haughty flare]

Thank you for taking the time to get in touch with us and for sharing your concerns.

Regarding the login issue, we suggest you try to switch the network or change the network proxy, and then restart our game again.
If your issue still persists after trying, please feel free to let us know.

[flat field]

🤨😡

[haughty flare]

Dear traveler, It would be highly appreciated if you provide us with the game Log

(How to get the logs: Find the directory where the game is installed in the system files, click on it and there will be a logs folder)
[Game installation full path]:
(e.g.: Windows(C)/User/Admin/download)

For Android version, please provide the[Game log]:
(How to get the log: the log file under /Android/data/com.sgra.dragon/files/.)

All files under the path above need to be packaged and sent to us.

We're looking forward to your response!

Thank you for your support and understanding!

[flat field]

Other online games, and particular World of Warcraft, Roblox, Minecraft, Albion Online, Fortnite works normally

[haughty flare]

Thank you so much for your reply,
Please provide your Role ID or character name (if available).

[flat field]

CN Adgedan

Suddenly no errors and I'm in the game 🧐

[haughty flare]

Thank you for your reply, and providing us with the required details, we really appreciate your efforts.
Kindly be informed that we've reported the issue to the relevant team and we'll get back to you as soon as possible. Your patience during this time is greatly appreciated
Thank you!

[haughty flare]

Dear Traveler,
Kindly confirm with us whether you're facing this issue or not, awaiting your reply.

[rapid snow]

Здравствуйте та же проблема… делал различные манипуляции и они не помогли, выходят такие ошибки 66007, 66000, 3, 6
Персонаж: DrakeSoulEater
Провайдер: Rostelecom
тип подключения WiFi
файлы в папке с игрой я не нашел)

[rapid snow]

Насколько я понимаю андроид с 13 версии запретил доступ к файлам data.

не знаю что случилось но я смог зайти сейчас

[haughty flare]

Dear Traveler,
Thank you for reaching out to us. Regarding the login issues you've encountered, our investigation suggests that it might be due to network instability in your local area, rather than an issue with your personal network.
We recommend trying to switch networks or use a VPN. Additionally, you may contact your local network service provider to address any network connection instability.
We greatly appreciate your understanding and cooperation. We wish you a wonderful day and all the best!

[muted garnet]

Hi, Please help. I am seeing these errors. I tried closing the game apps, restarting my phone and restarting mobile connectivity still not working

Player ID:group 1054_BlackPinkJisoo 1902637125116534784)

[muted garnet]

• Account ID/Role Name/Server (If available)
• Model of the device iPhone 13 Pro Max
• Country/Region Singapore
• Network Provider Gigabit
• Network Connection Type : e.g., 5G/WIFI/Wired Network 4G
• Game log - NA

[haughty flare]

Dear traveler, we have received your issue in another post. We will check it and reply to you ASAP. Please wait patiently and thanks for your support.