#Не загружается игра

1 messages · Page 1 of 1 (latest)

ornate crown
#

Делал ремонт, удалял и переустанавливал, толку нет

graceful kayak
# ornate crown Делал ремонт, удалял и переустанавливал, толку нет

Dear Traveler , Thank you for contacting us.

Please try switching to a different network if that hasnt worked please follow the below details.

Provide the below details as you have already tried to reinstall the game and install it again.

Character Nickname

Character ID

Network Provider

Network Connection Type : e.g., 5G/WIFI/Wired Network

Screen Recording of the Operation:

Region

Game log
(How to get the logs on Pc: Find the directory where the game is installed in the system files, click on it and there will be a logs folder)
[Game installation full path]:
(e.g.: Windows(C)/User/Admin/download)

ornate crown
#

Character Nickname FOOX

Character ID 1777380685855119360

Network Provider Novotelekom

Network Connection Type : WIFI

Screen Recording of the Operation:

Region Russia

Game log
[Game installation full path]: D:\DragonheirSilentGods\DragonheirSilentGods.exe

graceful kayak
#

@ornate crown Thank you for the information provided , however the logs needs to be sent as an attachment here in the thread please.

graceful kayak
#

Dear Traveler,
Thank you for the information provided , we will forward this issue to the relevant team and get back to you as soon as possible.

graceful kayak