Is vicuc BUGGED ?

[severe vale]

As the title states, is vicuc bugged ? he has 22 skill haste and he's apparently mysteriously falling behind. yet sigrid with just 6 skill haste is able to keep up with the vortex boss and that's not all. later on in the fight she even gets a bit ahead of the timings. so how is it even possible for vicuc to fall behind with 22 skill haste when sigrid only has 6 skill haste and she doesn't have a problem ? Also, another person in another discord server told me that he has the exact same issue that vicuc, mysteriously is falling behind

Down below I'm gonna leave you with a video proof of everything that I've just said

https://streamable.com/ptfe9d

[cloud breach]

Dear Traveler, thank you for your patience.
I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.

[cloud breach]

Upon checking we verified that Vicuc with 22 skill haste, the first ultimate skill release time is 11.6s, while Sigrid with 6 skill haste, the first ultimate skill release time is 11.9, the difference is only 0.3s.
In addition, from the video provided, it was found that you set the timeline for the team to fight. Sigrid's first release of ultimate skill was set at a shorter time than Vicuc's.
If you need any further assistance or help, I will be so pleased to serve you. Thank you.

[severe vale]

what ? this doesn't even clarify anything. sigrid is firing off her ultimate at X seconds and taking a whole cycle to get back to her ultimate, casting it at the exact time every cycle, whereas vicuc is firing off his ultimate at Y seconds and also taking a whole cycle to get back to his ultimate, but failing to keep up with higher skill haste then sigrid

[severe vale]

also OBVIOUSLY that i set sigrid's ultimate to be set at a shorter time than vicuc because i wanted sigrid to land attack down penalty before the boss uses his 3rd skill AND i wanted vicuc to cleanse AFTER the boss uses his 3rd skill so i can remove the defense down penalty

[cloud breach]

Thank you for your reply, we really appreciate your efforts. Please don't worry, we've reported your feedback to our technical team for further investigation and we'll get back to you as soon as possible.

[cloud breach]

Dear @severe vale, thank you for your patience.
After reviewing your video. We found out that Vicuc "Skill Casting Interval (s)" set at (21s). We want to clarify that the vortex time is (20s). We recommend you to set the time to (20s). 🫶

[severe vale]

okay that seemed to have worked. thanks alot for the assistance. PS Seyir is still bugged. you can still hear irina's voice and he's once again using her skills rather than his own

[cloud breach]

We're glad that it worked, Regarding Seyir our team is still working on a resolution, please be patient.
Thank you for your support and feedback.

[severe vale]

as far as i know, last time you told me that it was fixed

now you're telling me that they're still working on a solution ?