If I try to bind my account it says there's already an account binded to the email, but if I try to login on my browser to bind with twitch it says the account is invalid
#Can't bind account
frosty thunder
urban root
@frosty thunder Dear Traveler, Thank you for taking the time to get in touch with us and for sharing your concerns.
Please wait for a while I'll check your concern.
urban root
Dear @frosty thunder,
Regarding the binding issue, it appears that your email has already been linked to another account. Could you please let us know the username of the email you are linking to, and the role ID or character name of the other account that is already linked to your email for further investigation from our end.
We're looking forward for your response!
Regarding the binding issue with Twitch, kindly note that we've reported to the relevant team and will get back to you as soon as possible.
Thank you.
frosty thunder
@urban root that's the thing, I don't have another account. Only thing I remember binding to that email was the account for the pre-release summons event, but that was only on the event app, not a game account