#looks like the server is down/broken
1 messages · Page 1 of 1 (latest)
@worn thicket Dear Traveler, Thank you for taking the time to get in touch with us and for sharing your concerns.
Regarding server issue, We suggest that you try the following steps that might solve the issue:
- Please switch to a stable network and restart the game.
If the above solutions don't work, please reinstall the game.
★ If you need to reinstall the game, please make sure that your account has been linked.
If the issue still exists, please provide us with the following details:
- Account ID/Role Name/Server (If available)
- Model of the device
- Country/Region
- Operation process video or screenshot from the error
Please don't worry , after receiving the information provided by you, we will immediately report it to the relevant team, thank you.