Team - We have a problem that needs to be fixed. It's lead to high-spend players ceasing investing into the game. The good news is we have come up with a fix that would take just a few hours to implement and would benefit all parties.
First and foremost, let's summarize the problem/background a bit further for context:
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Chasing Exclusive champions becomes pointless. if you have ~100 duplicate souls that you cant use for anything, why continue trying for a low % chance of getting one the 3-4 you still need?
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Exclusive distribution is not equal from player to player and certain exclusive legendaries are mandatory to perform well in the season.
So now that we've reviewed this issue, let's move onto the fun part - the simple solution - Implementing a SOUL EXCHANGE SHOP. Details below:
In the soul exchange shop, only 3 listings are needed:
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Exclusive legendary soul (can be used to add 1 inspiration to any exclusive legendary champion) - Cost = 3 Exclusive Souls (note that only exclusive souls for exclusive legendary champions you have ALREADY FULLY INSPIRED can be used for this. In other words, you can't just trade exclusive souls for different exclusive souls because you want a different character. This feature is purely meant to protect players who get worthless exclusive legendary duplicates - at least it has some value then. This will also result in high-spend players resuming regular investment into the game because they no the investment isn't going to net them absolutely nothing useful even if they spend thousands of dollars, which is how the system is structured now.
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Exclusive legendary soul (same as above) - Cost = 25 normal legendary souls. Same concept applies as above as well; ONLY souls for characters that have already been fully inspired can be used in this shop. Again, this is meant to simply give value to the dozens, even hundreds, of worthless souls many high-spend players have. The cost of 25 is extremely high as well but, along the same vein as the above, will maintain an incentive for high-spend players to further invest in the game because they won't see utilizing heliolite dice as being totally pointless.
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Normal legendary soul - Cost = 3 normal legendary souls. Again, ONLY legendary souls for champions that are fully inspired at level 5 can be used. The only difference here is that this 3rd option is for normal legendaries ONLY and does not apply to exclusives.
Main Takeaway: I and many others have slowed or completely stopped spending to pull for champions because of this issue and it needs to be fixed. The solution I proposed here is an excellent one. If this is implemented, it will immediately lead to continued investment from the heaviest investors in the game (because there's a point to those dupes...) which results in higher budgets for game improvements, salaries for employees, and therefore a better experience for the FTP and low-spend players as well as it guarantees revenue will continue to flow and the community, full-stop, will flourish.




