Arcana Cube doesnt activate with some champs

[stable quest]

Arcana Cube doesnt activate with some summons like Adolphus

Can't upload video discord won't let me in 2 diferente phones idk why

[stable quest]

I know it's 60% but it just never triggers, idk if it's a bug, but other support like Felosia does triggers it, I think only Adolphus battle skill doesnt

[winter cedar]

Dear traveler, Thank you for taking the time to get in touch with us.
Regarding Arcana Cube artifact issue, We would like to let you know that we've reported it to our technical team and get back you as soon as possible.

We do understand that discord may not be convenient to send the video, we recommend you to upload it on google drive for instance and send us the link.

[stable quest]

Thanks 👍

[winter cedar]

@stable quest
Dear Traveler,
Thank you for your patience, we really appreciated.
We would like to let you know that after testing by our technicians, this artifact is effective. It is possible that the trigger probability is high, resulting in each shield increasing the effect of comprehension. we recommend you to compare the shield generated by wearing artifacts and not wearing artifacts while keeping other equipment unchanged.
Waiting for your reply!
Thank you for your kind patience and understanding.

[stable quest]

It never triggers when using Adolphus o.o never never, It shows the enlight up icon when It does but with Adolphus It doesnt trigger

[winter cedar]

Thank you for your reply, Please let me check with our technical team for further investigation and will get back to you as soon as possible.
Thank you for your efforts. 🫶

[winter cedar]

Dear Traveler,
Thank you for your patience,
please rest assured that our technicians have tested this artifact, it is indeed effective, and from your video, it cannot be seen that this artifact is not effective, it would be highly appreciated if you would increase the number of tests, compare the shield given by Adolphus.
For further assistance please feel free to contact us and we'll be happy to help.
Thank you for your kind efforts and understanding.

[stable quest]

It doesnt trigger with Adolphus, in this video it's visible, not a single trigger

In this video It triggers constantly with Twitch for example

Another video showing better that It doesnt triggers with Adolphus :/

Another test run, I've tested It a lot of times and it doesnt trigger o.o

[stable quest]

Doesnt trigger with Nathaniel nor Felosia, I guess battle skill has to hit enemies to trigger, I guess that's how it's meant to be only for atker enlightment use

[winter cedar]

@stable quest
Dear Traveler, Thank you so much for your efforts, we really appreciate it.
Please let me check with our team for further investigation, and we'll get back to you as soon as possible.

[winter cedar]

Dear @stable quest,

Thank you for your patience, We understand your concerns and we always strive to provide a fun gaming experience. please rest assured that all we want is for you to enjoy your gaming experience.
Upon further testing, it has been found that Adolphus applies different shield values when equipped with and without the artifact Arcana Cube.
However, from the videos you provided, all the tests conducted featured Adolphus equipped with the artifact.

So we recommend you to conduct tests with and without the artifact Arcana Cube to determine the shield values applied by Adolphus in both scenarios.
We really appreciate your kind understanding and your efforts.

[stable quest]

It does affect enlightment tho It doesnt trigger o.o it's weird

600 more shield for +3500% enlightment , It doesnt trigger ability but It does change the shield, idk how It works but It does lol xd

[stable quest]

It gets more shield because the extra hp on Adolphus, It says target's hp but It takes Adolphus hp, that's why hourglass gives better shield than meditator's pipe, I give up lol it's evident It doesnt trigger but I give up xd