#Cannot utilize forge
1 messages · Page 1 of 1 (latest)
Hello Traveler, thank you for taking the time to get in touch with us and for sharing your concerns.
Regrading Forge issue, kindly note that we've passed the issue to the relevant team and will get back to you as soon as possible.
Dear traveler, in order to verify from our end, It would be highly appreciated if you provide us with your role ID.
I'm assuming that's the number under my name in the settings:
2089677454334420992
@idle beacon Dear Traveler, Thank you for your patience. we really appreciate it. In order for us to continue our investigation, we would be grateful if you could provide us with a screen recording showing the problem.
Thank you for your kind support and understanding.
I play on a Samsung galaxy 23u, but when this started, I linked the account and also loaded it onto an iPad (I don't know what model) and it happens on both.
I created a new character on the ipad and sped to the forge bench. The same thing happened on the new character
Thank you for sending the video, kindly be note that we've reported the issue to our technical team and get back to you as soon as possible.
thank you for your kind efforts and understanding.
@idle beacon
Dear Traveler, thank you for your patience,
It would be greatly appreciated if you'd select "Equipment Forging" to check if you're capable of forging equipment. Please don't click on the empty space, just on the forging icon.
Please let us know if you can or can't.
Waiting for your reply!
Well now I feel silly. That worked, thank you