Good morning. Not sure if it's a bug or I'm not clear on how horn summons works, but I rolled 20 on my phone and steam accounts, got "perfect " message but no legendary. What gives?
#Horn
fathom pivot
solar geyser
Dear traveler, thank you for taking the time to get in touch with us and for sharing your concerns.
Regarding the otherworld horn, Please let us know the below:
Role ID:
Character Name:
Server:
as soon as you provide the above we will report the issue to the relevant team, and we'll get back to you as soon as possible.
fathom pivot
On phone account Role ID: 2029723171174652928, Character Name: KellenCaiwenys, Server: English 22
solar geyser
Thank you for providing the requested information, kindly note that we've reported the issue to the relevant team, and we'll get back to you as soon as possible.
fathom pivot
The Steam account is Role ID: 2059559572249561088, Character Name: BeldalSarlar, server: English24. Coincidentally both occurrences were sometime yesterday. Thank-you
solar geyser
We have delivered both of the accounts information to relevant team to get this investigated for you.
fathom pivot
Thank-you Lydia
fathom pivot
Hi Lydia, will I get some reply back here or elsewhere?
solar geyser
Hi Lydia, will I get some reply back here or elsewhere?
Hello @fathom pivot, Thank you for your patience.
We apologize for the inconvenience. Our team is still investigating the issue. We will get back to you as soon as we get the results.
solar geyser
Hi Lydia, will I get some reply back here or elsewhere?
Hello @fathom pivot, Thank you for your patience.
Regarding your question about account "KellenCaiwenys". Role ID:2029723171174652928 .
After checking, there is no record of horn summons event rolled 20 in the time period mentioned.
And regarding your question about account "BeldalSarlar". Role ID: 2059559572249561088 .
There is no record of horn summons in the time period mentioned.
Please carefully recall the situation that day. 🙏