Se queda cargando y no pasa

[strange delta]

Me puedes ayudar

[ivory olive]

Dear Traveler,

Thank you for reaching out. I understand that you've encountered an issue on Steam, preventing you from entering the game. This is undoubtedly frustrating. To better assist you in resolving this matter, we require additional information for further investigation.

Could you kindly provide the following details:

1. The platform where you download the game, such as steam, Google Play, etc.
2. Your device's specifications, including details such as the processor, memory, and more.
3. The device model or version number of your operating system (e.g., Windows 10-64bits, macOS Catalina, etc.).

If you have any other questions or require further assistance, please don't hesitate to contact us.

[twin sphinx]

@ivory olive I have the same problem, I have a PC above the recommendations, I tested it on all platforms and the infinite loop problem after appearing logged in persists for hours and hours

I believe that this is only happening to new players, who like me downloaded after the last update you released.

[ivory olive]

Could you kindly provide the following details:

The platform where you download the game, such as steam, offical website, etc.
Your computer's hardware specifications, including details such as the processor, graphics card, memory, and more.
The version number of your operating system (e.g., Windows 10-64bits, macOS Catalina, etc.).
If possible, please provide any relevant log files from your computer related to the game. These will assist us in gaining a better understanding of the issue.

How to get the log:

1. Log files in DragonheirSilentGods\Game\logs\
2. Or you can access the game’s local files through steam and get the logs.

[strange delta]

Lo descargar por Steam

[ivory olive]

Could u plz provide any relevant log files from your computer related to the game. These will assist us in gaining a better understanding of the issue.

How to get the log:
Log files in DragonheirSilentGods\Game\logs
Or you can access the game’s local files through steam and get the logs.

[twin sphinx]

As I said: I tested it on Steam, Epic, official website

[strange delta]

primero lo probe sin nungua plataforma me paso de hay y lugo cuando entre ya no me pasaba de hay lo borre y lo descarge por steam y me para lo mismo no me pasa de hay

[strange delta]

Lo importo en algun archivo la verdad nose nada de eso perdon

[ivory olive]

Dear Travelers, thank you for your patience. I have forwarded your case to our dev team and they are working on your case now. I'll get back to you as soon as the result comes back.

[strange delta]

Dale gracias

[twin sphinx]

ok, ty bro, I can't wait

[strange delta]

Como que no puedes esperar ?

Mañana me comunicare de dueno gracais

[undone matrix]

same problem