Test server ID： 8444819080363633664
game is stuck with this quest. I am not able to complete the quest, since the violet dragon challenge are already unlocked in the test server, nor am I able to teleport away from the capital ruins area.
#Game stuck Quest：the eye of threme
exotic violet
glacial lotus
Test server ID： 8444819080363633664
game is stuck with this quest. I am not able...
Dear Traveler, thank you for contacting us. we're so glad to serve you.
Regarding the quest issue, kindly note that we've reported it to the relevant team, and we'll get back to you as soon as possible.
glacial lotus
Test server ID： 8444819080363633664
game is stuck with this quest. I am not able...
Hello @exotic violet, Thank you for your patience.
We will make plans to fix this problem in the future. Thank your for your understanding and support. 🙏
exotic violet
Hello <@363752614350815242>, Thank you for your patience.
We will make plans to ...
uh, with this problem hanging now, I am currently unable to record, stream or test anything in the server. Since my game is completely stucked there.
would it be possible to at least move my character out of the area now, so I'm able to do other challenges?
glacial lotus
uh, with this problem hanging now, I am currently unable to record, stream or te...
We have received your inquiry and have forwarded it to our relevant team and will reply back to you as soon as possible!
exotic violet
ok thanks, would like to have the account back working sooner the better, so I could test out different things and create more video contents with it.
glacial lotus
ok thanks, would like to have the account back working sooner the better, so I c...
Thank you for your patience, your feedback is much appreciated. Our staff has located the issue and will fix it as soon as possible. Please keep an eye out for further in-game announcements.
Thank you again for your interest in the game!
exotic violet
Will there be any updates soon? Cause my character are still permanently stuck with the quest and in the same area.
exotic violet
Game is still stucked. Bug hasn't be resolved yet.
glacial lotus
Game is still stucked. Bug hasn't be resolved yet.
I can very much understand your desire to play the game, and we're really sorry for the inconvenience. Our staff will fix this problem as soon as possible, so please be patient. Thank you for your love of the game!
glacial lotus
We appreciate you reaching out to us. We want to let you know that our team has identified the issue you mentioned and is currently working diligently to repair it. We understand how important this is to you. We recommend that you keep an eye on our announcements for updates regarding the progress of the repair. Your patience during this time is greatly appreciated.
If you have any further concerns or questions, please do not hesitate to contact us.
Best regards,
exotic violet
May I know when this problem will be fixed?
glacial lotus
Thank you for your inquiry. Our team is actively working on fixing the issue you mentioned. We appreciate your patience while we address it.
Thank you for your understanding and cooperation.
Best regards,