#Bug in Arena
1 messages · Page 1 of 1 (latest)
Dear traveler, thank to for getting in touch with us.
Regarding Arena issue, It would be highly appreciated if you send us your role ID and screen recording during the battle.
After receiving the information we'll report it immediately to the relevant team. Thank you.
Thank you so much for sending the details. we really appreciate your support.
We would like to let you know that we've reported the issue to the relevant team, and we'll get back to you as soon as possible.
Dear Traveler, in order continue investigating from our end, It would be highly appreciated if you send us the Game log.
(How to get the logs: Find the directory where the game is installed in the system files, click on it and there will be a logs folder)
[Game installation full path]:
(e.g.: Windows(C)/User/Admin/download)
For Android version, please provide the[Game log]:
(How to get the log: the log file under /Android/data/com.sgra.dragon/files/.)
Thank you.
Dear Traveler, thanks for your cooperation, the information you provided has been submitted to the related team by us, we believe that it will advance the progress of checking issues. If any progress, we will contact you at once.
Hi @livid acorn, after our confirmation, your issue has been resolved. check by logging into the game. If there are still problems, please provide us with further feedback. 🫶