#CRASH AT START

1 messages · Page 1 of 1 (latest)

meager osprey
#

ANDROID
So I was playing 2 days ago, for 5 hours straight, exploration, story, game play, graphics,
EVERYTHING was Excellent and smooth.
But for the past 2 days , the game crashes as soon as I launch , can't understand why.

Cleared cache, reinstalled, waited even a few days..
Nothing fixes, it's strange.
What can I do?
My phone was able to run this game Smoothly on medium - high graphics..
Please help me with this game
I really liked it.

opal prairie
#

Dear Traveler,
We're sorry if our game has caused you any inconvenience i assure you it wasn't meant.
Regarding the crashing issue, in order for us to fully investigate this issue kindly provide the following:
[Server]:
[Rolename]:
[Device Model]:
[Network Operator]:
[Operation process video]:
For Android version, please provide the[Game log]:
(How to get the log: the log file under /Android/data/com.sgra.dragon/files/.)
We're awaiting your reply, Thank you for your support.

meager osprey
#

Since I deleted and downloaded, the logs have been deleted as well.

Regarding the game info,
I can't access them, since I can't launch the game.

Phone device : Samsung a73 5g

opal prairie
#

Dear Traveller, thank you for taking the time to get in touch with us.
Regarding the exploration issue , we apologize for the inconveniences our game caused to you. kindly note that we've reported the issue to the relevant team, and get back to you as soon as possible.
Thank you for your support and understanding.

meager osprey
#

Asap