#bard's feast and arena exchange bugged

1 messages · Page 1 of 1 (latest)

potent stirrup
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Hello, it seems something went wrong with the reset this time on Arena Exchange and Bard's Feast we cannot get the heliolite dice and the legendary scroll before 6 more days, but the weekly reset happenned yesterday and we were always to get them once a week so far.

Screenshot_20231021_091906_Dragonheir.jpg Screenshot_20231021_091858_Dragonheir.jpg
calm kettle
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Dear Traveller, thank you for taking the time to get in touch with us.
Regarding Arena Exchange and Bard's Feast , we apologize for the inconveniences our game caused to you. kindly note that we've reported the issue to the relevant team, and get back to you as soon as possible.
Thank you for your support and understanding.

calm kettle
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@potent stirrup Thank you for your patience. Please provide us with the following information:

Role ID.

So we can run an investigation , we will be waiting for your response.

potent stirrup
calm kettle
potent stirrup
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427995707245568

calm kettle
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Thank you for providing us with the information, Kindly note that we've reported the issue to the relevant team, and get back to you as soon as possible. Thank you for your support and understanding.

calm kettle
# potent stirrup 427995707245568

Hello @potent stirrup, Thank you for your patience.
We have verified that Master Scroll and Heliolite Dice are refreshed every 14 days, and other items are refreshed every week.
I hope my reply helps. 🫶

potent stirrup
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If you check this picture, you can see that i've bought two Heliolite dices from the arena tickets exchange

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If what your saying was correct i shouldn't be able to buy them both again in 4 days

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Because one of them was bought like you said 10 days ago

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But the other one was bought 2 days ago

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So either they all reset every weeks or every two weeks

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Or do the Heliolite dices and the Legendary Scrolls reset every two weeks regardless of the timing of my purchase ?

calm kettle
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Thank you for reaching out. We'd like to clarify that the refresh time for Heliolite Dice and the Master Scroll is set to occur every 14 days from the date of your purchase.

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help.

Best regards,

potent stirrup
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Thank you that was the initial question

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It would be interesting to add this information somewhere on the first purchase