Sagomir passive skill

[runic summit]

The passive skill Sagomir does not work correctly. At the beginning of the battle, he was supposed to give Ivellios a boost, but for some reason he gave it to himself?...

[white needle]

Dear Traveller, we really apologize for the inconvenience caused. in order to verify from our end, It would be highly appreciated if you provide us with a video for the battle so we're able to investigate this issue.
Thank you for your support and understanding.

[runic summit]

I don't have nitro Discord (I can't upload videos here

[white needle]

Dear @runic summit, Thank you for your cooperation.
You can send the video to this e-mail address, we will check it as soon as possible and deal with your problem, thank you for your understanding and support. 🫶
[e-mail]

[runic summit]

done

[white needle]

Thank you, We will check with our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back. 🙏

[white needle]

Dear Traveller,

Please note that It's normal.

The effect provides a carrot at regular intervals to the ally with the lowest HP, the ally target also includes the hero himself

[runic summit]

yes, but Sagomir has 100,000 HP, and Ivelios has 25-30... he should throw to the one with the least HP

[white needle]

Dear Traveler,
Thank you for contacting us. I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.

[white needle]

Thanks for your question. After reviewing your video, it seems the hero order you place on the battlefield determines who gets healing when all your allies are at full health. So, when you placed Sagomir first in your video, he got the carrot effect first because he entered the battle first. The game doesn't use the absolute health values shown in the info panel but prioritizes based on the order of placement and relative health percentages.

I hope this clears things up. If you have more questions or need assistance, feel free to ask.

Best regards,

[runic summit]

Thank you 😊

[candid torrent]

I have had the problem with Sagomir as well and I tried what you mention, and it's still not working properly. It keep throwing the carrot on himself (even though Philto was placed first in the battle) I have this happen in arena.

[white needle]

Hello @candid torrent, Thank you for you cooperation.
Can you please provide us a recorded video of the issue?

[candid torrent]

I'll try and make one tomorrow as I closed the game for today. Thank you for the reply for now! 🙏

[white needle]

Hi,

The hero placement order on the battlefield determines who receives healing when all your allies are already at full health. So, when you positioned Sagomir as the first hero in your video, he received the carrot effect first because he entered the battle first. The game prioritizes healing based on the order of placement and relative health percentages, rather than the absolute health values shown in the info panel.

If you have any other questions, just let us know.

[candid torrent]

I have followed the steps that you mentioned and it's still not working as intended.

Same issue happens in PvE as well

[white needle]

Dear @candid torrent, thanks for your cooperation, the information you provided has been submitted to the related team by us, we believe that it will advance the progress of checking issues. If any progress, we will contact you at once. 🙏

[white needle]

Hello,

Thank you for your message and for sharing the video. We've reviewed the video, and it confirms that Sagomir gave the carrot to Lorentheel, not himself, which is consistent with the game's mechanics.

As you mentioned, the hero order you place on the battlefield determines who receives healing when all your allies are at full health. When Sagomir is placed first, he gets the carrot effect first because he enters the battle first. The game prioritizes healing based on the order of placement and relative health percentages, not the absolute health values displayed in the info panel.

We hope this clarifies the situation. If you have any more questions or concerns, please feel free to reach out. Thank you for your understanding, and we appreciate your support!

Best regards!

[pliant flume]

Hello, same problem with Sagomir after patch. use him in PvP arena

before patch was always first targeting Zefri with hero placement order, after patch always first drop carrot on Voresh ignoring hp and placement order

can't give video, but can give ID, you can try look arena match history, gear same, placement same, but carrot from Sagomir not the same, and it's kill my strategy, fix pls

[white needle]

Please provide us with your character ID.

[pliant flume]

1479017082614123520

[white needle]

Thank you for your patience. I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back. 🙏

[white needle]

Hello @pliant flume, Thnak you for your cooperation. After our confirmation, The issue with Sagomir's skill has been fixed today. Please try adjusting the hero deployment order again. If you still have concerns, we will need you to provide further videos for issue verification. 🫶