#Game stops during battle

1 messages · Page 1 of 1 (latest)

fading mulch
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USER ID: 1762181030638820352
BUG: Every time I try to do the pictured quest battle, the app shuts down. I've tried this battle about 20 times over the past couple days and every time, it closes the app. Unfortunately my phone doesn't screen record so I can't get a video, but it becomes super laggy and then just closes. It doesn't matter which speed I have it set to, buffs, or auto mode. I've even deleted a ton of stuff off of my phone in case it was a memory problem in my phone. I've tried everything I know to do, but I am completely unable to finish this quest

blissful kestrel
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Dear Traveler, thanks for your cooperation, the information you provided has been submitted to the related team by us, we believe that it will advance the progress of checking issues. If any progress, we will contact you at once.

fading mulch
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Thank you! I appreciate it 🙂

blissful kestrel
# fading mulch Thank you! I appreciate it 🙂

Dear Traveller, thank you for your patience, we really appreciate your feedback.
We would like to let you know that our team's working hard to fix this issue in the future, and It would be highly appreciated if you try to see if you can fix it by following settings,
[Settings-Battle-(never+Play for First Combat Each Day)]
Waiting for your reply!
Thank you for your support and understanding.