Arena points not included in Hard training

[pastel cargo]

How is Arena rank brought into Hard training event points? I was 800 off max, had Bronze fighter rank 2 and didn’t get any points on end of event and missed max event reward

Also, it appears I didn't even get the correct rewards

[tulip gust]

Dear Traveler,
I received your message and forwarded it to my team for checking. We will get back to you as soon as possible.
Thank you for your patience.

[zealous quarry]

ranking rewards are different than hard training rewards, click obtain points then look at bottom left, you can see ranking rewards

[pastel cargo]

thanks, that clears that secondary issue up

[zealous quarry]

i'm not sure but i think getting points from arena is hard, i didn't focus arena that much but i buy stamina many times and higher stage dungeons like venom 9 or goblin lair 3-3 give a lot of points for hard training, also vortex give huge daily points and higher stages of weekly challenges are important, i hope devs can give clear numbers for arena on hard training events

[pastel cargo]

thanks, yes agreed - things need to be more clear. My third screenshot shows what I thought was the amount of points you'd get for ending at a certain arena rank (along with an amount of time you must be at that rank?). Even if it's correctly working, it really needs to be properly explained

[tulip gust]

Hi, please tell us your ROLE ID and we will check it for you. Thank you for your cooperation.

[pastel cargo]

Thanks, my ROLE ID is 1477468968234741760

[tulip gust]

Dear Traveler, thanks for your cooperation, the information you provided has been submitted to the related team by us, we believe that it will advance the progress of checking issues. If any progress, we will contact you at once.

[rough glen]

Unfortunately I think it's working like this: your hard training and old arena ended. A new hard training event and arena start. When you claim the reward from your old arena you get the ranking points in the new hard training event. Summarized, you always get any arena points already at the start of hard training, not the end

[tulip gust]

Dear Travellers,
Thank you for your patience.
The scores in the Hard Training include the conversion points for Grand Gladiator Arena Rank, which change synchronously with your rank and are not added separately at the final settlement.
I hope the above answer is helpful to you. If you have any other questions, please feel free to contact us.