trim spindle
-I will start a new post and report in this format:
-User ID (Tap Dice): 1831705383602866176
-Server: Swaddling Forest VII
-Screenshot & video recordings
-Description of the bug : Constant disconnecting and reconnecting from server throughout. It is the same on my PC Client and Mobile App, have checked my network, there is no issue, i can run other programs fine (youtube, twitch, MMORPG). Please kindly look into it.
The customer service will reply to me under my post.
strong token
Dear traveller,
We apologise for any inconvenience caused.
Regarding the issue of unable to connect, kindly note that the unstable network may lead to the failed connection. We suggest that you try to switch network firstly, then clear the device cache and try to log in again. If the above methods didn't work, please reinstall the game.
If you need to reinstall the game, please make sure that your account has been linked.
Thank you for your cooperation! If you have any problem, please don't hesitate to contact us. We will try my best to help you solve it.
trim spindle
Dear traveller,
We apologise for any inconvenience caused.
Regarding the issue o...
This is a generic reply. Please read what u said
Its on multiple device, on multiple networks
I even tried mobile network.
And yes, i have re-installed both on PC and on mobile
strong token
This is a generic reply. Please read what u said
Dear traveller,
We have reported your issue to our team and once they replied, we will get back to you asap.