I am stuck on scenery. I have tried closing and opening, Nothing is working.

[broken turtle]

Good day grumpyoldman4466 Traveler!, Thank you for contacting us.
Glad I could be of assistance!

Regarding where you are currently stuck, we apologize for the time wasted.

Please try these basic troubleshooting steps to try and resolve the issue from your end;
-Try connecting to stable network
-Clear the cache files
-Restart the device
-Try logging your account on a different device
-Try the "Fix" feature on the login screen as a final resort.

If these steps were not helpful, do not hesitate and contact us again and we will check with our technical team about this issue.
Thank you for your time and understanding!

[golden roost]

those are not helpful at all

you seem to assume everyone is a technically gifted user

what i wanted was your help, not telling me to do it myself

actually, i found a simple fix

was to open the map and choose a teleport to elsewhere

then come back