Kariman: I can't purchase dragon crystal in store. My game not responding after click purchase button.
#Store bug
turbid crow
celest holly
Kariman: I can't purchase dragon crystal in store. My game not responding after ...
Dear @turbid crow, thank you for your cooperation. I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.
celest holly
Kariman: I can't purchase dragon crystal in store. My game not responding after ...
Dear Traveller, thank you for your patience, regarding the issue about the store, we apologize for any inconvenience caused, we suggest you to try the following steps that might solve the issue:
- Please switch to a stable network and restart the game.
- Stop running of other applications while playing the game.
If the above solutions don't work, please reinstall the game.
★ If you need to reinstall the game, please make sure that your account has been linked.
If the issue still exists, please provide us with the following details:
- Account ID/Role Name/Server
- Country/Region
- If there is an error code please provide us with a video
Please don't worry, after receiving the information we will report the issue to the relevant team.
Thank you for your support and understanding.
turbid crow
issue resolved, thanks