With todays server reset we are now matchmaking cross server with seemingly no restrictions on new accounts vs beta accounts. Good idea, horrible execution.
#Why are we now matchmaking with beta players? Ruining PvP matchups by allowing this.
fiery stream
Why are we now matchmaking with beta players? Ruining PvP matchups by allowing this.
proper sonnet
Absolutely. season0/beta players should not be in the same pvp pool as global server players.
dim oar
Hello Champions,
Thank you for contacting us and we really apologize for any inconvenience.
I will check with the related team regarding the beta players issue and will get back to you as soon as possible.
dim oar
With todays server reset we are now matchmaking cross server with seemingly no r...
Dear traveller,
Thank you very much for your support and feedback on our game. We understand your concerns about arena matching, and we have been working hard to provide a fair and fun gaming experience.
In order to increase the fun of challenges and optimize the matching pool in the arena, we have introduced a cross-server challenge system. This means that although you may be matched with old CBT2 players, the final ranking and rewards will still be calculated according to your own server and will not affect your actual ranking and rewards.
If you match up with an old CBT2 player in the arena, you can change your opponent by refreshing to find a more suitable challenge for you. We encourage you to actively try different opponents to improve your skills and strategies.
If you have any suggestions or comments on arena matching, we are more than happy to listen. Please feel free to share your ideas with us, and we will strive to improve the game to provide a better experience.
fiery stream
This is an unacceptable solution
If you want to leave this in you need to remove point loss for cross server matchup defends or make matchmaking pools to server clusters of the same age. Otherwise you’re just feeding young global players to year old cbt players.
Pointless to even have these season 0/1 servers separated when the one game mode where balance matters the most is the one game mode you’re blending them together.
fiery stream
Dear traveller,
Thank you very much for your support and feedback on our game. W...
Top ranked global players are already dealing with massive losses and being farmed by overpowered whale cbt players who had meta hero banners we haven’t had a chance to acquire. One top rank global player has already lost 300 points to cbt players in the 6-7 hours it’s been live.
This exclusively benefits cbt players who have a much bigger pool of easy opponents to kill now. This does not benefit global players. Do not phrase this as a positive feature for global players. It is objectively a bad feature for global players. Many of us would not have spent money if we knew we’d just get farmed by cbt players after a couple weeks. Why even keep the servers separate?
Should not have pvp matchmaking with global and cbt players until season 2 at the earliest. Global players intentionally picked fresh servers to play on because we didn’t want to be fighting against players who had months and months of account progression.
Horrible, horrible, horrible decision.
We can’t maintain our local server rank when we are getting farmed by cbt players and losing hundreds of points a day in defensive losses against them. Don’t say it doesn’t affect rankings when it does.
@dim oar - If this “feature” is staying, will you be offering refunds? Terribly imbalanced decision that was not communicated whatsoever ingame. No patch notes, no warning, no notice when the game went live that we’d be getting fed to year old accounts in PvP.
proper sonnet
Dear traveller,
Thank you very much for your support and feedback on our game. W...
"reroll" option is not a solution. CBT players are freely able to attack global players with cross server matchmaking. Reroll does nothing for defence.
How is it a fair experience to allow CBT players (who have had months of additional time to collect characters, artifacts and essences) to freely participate in pvp with global players? Whats fair about it?
Whats fair about losing rank/tier on YOUR SERVER by losing points to CBT players?
make defensive losses cost the defender 0 points. easy solution.
oblique imp
I'm on server 1 and I can assure you we CAN'T attack players from new servers (at least as of now). Most likely you are just losing to new whale from your own server.
green cape
Dear traveller,
Thank you very much for your support and feedback on our game. W...
How does not affect ranking when we are all pushed down from brackets and getting lower rewards in our server?!!!
dim oar
Dear travellers,
We apologise for any inconvenience caused, we totally understand your feelings and concerns, and we really appreciate your feedback. Please do not be disappointed about this.
Regarding the issue you are facing with Arena, kindly note that the problem has been confirmed and is waiting to be fixed. For the future, we have taken your feedback as a suggestion and our development team will do their best to provide you with a better gaming experience. Thank you so much for your continuous support.
green cape
Dear travellers,
We apologise for any inconvenience caused, we totally understan...
thanks for the response. Just give rewards from previous day ranking, revert the change to not being matched vs CBT players and work on solving matching vs other new-player servers only.
dim oar
thanks for the response. Just give rewards from previous day ranking, revert the...
Dear Traveler, we understand how you may feel. Your suggestions mean a lot to us, and we've forwarded the suggestions to the relevant team. Meanwhile, we'd like to highlight that changes in the game must be reviewed before developing and presented to Travelers, which will take some time. Please be patient with us. Thank you very much for your love for our game, and we will do our best to provide you with a better gaming experience.
Aside from that issue please let us know if you need any further help or assistance.
Waiting for your reply!
fiery stream
Dear Traveler, we understand how you may feel. Your suggestions mean a lot to us...
Stop with the fake kindness. You don’t understand because you aren’t a global spender being affected. You don’t care about global players, you just care about CBT players. Our suggestions don’t matter, you are keeping your old decision in place. You won’t change anything. You aren’t doing your best to provide a good gaming experience because global opinion doesn’t matter.
Just tell the truth. Just say “Global players will feed CBT players in top rank PvP all season long and you need to be okay with it because we don’t want to upset them”. Simple, truthful, factual.
proper sonnet
There is nothing fair about current matchmaking in silver lion+.
just lying to players.
dim oar
Stop with the fake kindness. You don’t understand because you aren’t a global sp...
Dear Traveller,
We do care about our players , all of them and yes your feedback matters to us that is how we develop and enhance our game to provide our players better gaming experience.
proper sonnet
You dont. If the devs cared, they would implement a solution to this problem, instead of nothing.
People stop playing these games because the developers dont listen or care about player feedback, implement unfair game systems or lie to their players. Are the dragonheir devs just another one of many such in the market? What differentiates your game from all the others, then? Why should people continue to support and play your game?
This is a problem with multiple fairly simple (and easy) solutions. Why arent the devs willing to implement any of them?
@dim oar
green cape
Dear Traveler, we understand how you may feel. Your suggestions mean a lot to us...
Lol what a load of BS. We wont even see compensation or any meaningful change. Games consistently fail and die because of the inability of the devs to address player feedback and yet no one seems to learn this (from gatcha to d4). The silver lining is that this happened early, before I spent more on the game, so I guess thanks for that.
dim oar
Dear travellers,
We apologise for any inconvenience caused, we totally understand your feelings and concerns, and we really appreciate your feedback. Please do not be disappointed about this.
Regarding the issue you are facing with Arena, kindly note that the problem has been confirmed and is waiting to be fixed. For the future, we have taken your feedback as a suggestion and our development team will do their best to provide you with a better gaming experience. Thank you so much for your continuous support.
fiery stream
Dear travellers,
We apologise for any inconvenience caused, we totally understan...
You’re also matching cbt guilds up to global guilds to compete.
dim oar
You’re also matching cbt guilds up to global guilds to compete.
Dear traveller,
Thank you for taking the time to get in touch with us and for sharing your concerns.
Regarding the issue you are facing with Arena, We apologise for any inconvenience caused, we totally understand your feelings and concerns, and we really appreciate your feedback. Please do not be disappointed about this.
Futher more, would like to let you know tha we have recorded your feedback as suggestion and pass it to the Dev team. We will definitely take this into consideration and they will do their best to provide you with a better gaming experience. Thank you so much for your continuous support. keep enjoying the game and have a great time.
green cape
Dear traveller,
Thank you for taking the time to get in touch with us and for sh...
Single Arena, Team Arena, Guild Wars. Vortex Next. Its too late mate, enjoy your CBT community whatever is left of it.
fiery stream
CbT pLaYeRs DoNt HaVe An AdVaNtAgE
oblique imp
CbT pLaYeRs DoNt HaVe An AdVaNtAgE
It has nothing to do with being cbt or not. It's just a kraken. Just by playing one season does not get you anywhere close to this level.
fiery stream
You’re moronic, cbt whaling is a massive advantage over 3 weeks of global whaling
The six months of cbt banners featuring heroes absolutely makes max inspiration easy
You aren’t max inspiring for the global banner from a pool of 55 heroes in 3 weeks
1 in 6-10 chance versus 1 in 55 chance.
Plus their horns had a higher rate and a bigger pool
oblique imp
This has nothing to do with pools. To get this many dupes you need thousands of dice. And one good season gives you 100-150. The rest you have to buy.
fiery stream
You can drop $50k on this game and not get a specific off banner hero in general pool
fiery stream
This has nothing to do with pools. To get this many dupes you need thousands of ...
Obviously I’m not saying cbt whale vs global F2P. I’m saying global whale over 3 weeks versus cbt whale over 6 months. The banners and pools are immensely relevant.
Global whales with max inspired heroes are from the banners we’ve had. Global whales aren’t even deeper than 1/2 inspiration on heroes that haven’t been featured and there’s been global whales who have spent tens of thousands of dollars.
Most of these heroes haven’t had a global banner
oblique imp
Obviously I’m not saying cbt whale vs global F2P. I’m saying global whale over 3...
To me this sounds like "It is unfair to be matched against players who have advantage". Well, then by same logic I as f2p should complain against being matched with paying players because they do have advantage? In this kind of game having to compete against someone who spent more/is more skilled is unavoidable. Accept it or go play chess.
fiery stream
To me this sounds like "It is unfair to be matched against players who have adva...
Nah - bad take - these players had six months of spend/banners/horns and got to bring it all over to day one of a games go live. It’s not an advantage that can be overcome by day one players who had no idea the game existed and that they’d be competing with players who started six months prior.
Games don’t roll over pre-launch content and then expect launch players to compete with them. They keep them segmented or they wipe. Every time.
You’re saying i would have to time travel to make it a level playing field as opposed to getting better/spending more. Any global player who beats me is because they’re better, luckier, or spent more.
CBT also have time which is a massive advantage in gacha and isn’t controllable. If you can’t see that then it’s pointless to continue this conversation.
velvet prism
exactly - we all jumped and tried out this game thinking it’s a fresh global release
not a game that we’d have to compete with players with a 6 month advantage - if I had known that I’d never have spent the amount that I have
and just waited for other games to release to actually start fresh with a community
this is exactly why no other gachas have this type of model
novel epoch
Started getting matched against other servers today and came to express my disappointment in this terrible decision, especially when there is an arena event going on. I spent all my refreshes and could not find any winnable matches. Clearly unfair and makes the gaming experience not very fun especially now that I will be forced to waste my time waiting for refresh timer until I can finally find someone on my level. Does not make me want to spend any more money on this game with all the poor decision making.
dim oar
Started getting matched against other servers today and came to express my disap...
Dear Traveller, Thank you for taking the time to get in touch with us and for sharing your concerns. We apologize for any inconvenience caused. we really appreciate your support. As our players' experience one of our priority your feedback means a lot to us. Please don't worry, we will record your feedback as suggestion and pass it to the Dev team. We will definitely take this into consideration and we will optimize the game in the future.
Thank you for you support and understanding.
naive scroll
woow that's why i can't win a game in pvp right now HAHAH
novel epoch
Dear Traveller, Thank you for taking the time to get in touch with us and for sh...
You said the same thing almost 10 days ago and changes have not been reverted yet.
Even by constantly refreshing arena, I am only being matched up against users who are 3-5 levels account levels above me from closed beta. Impossible to win and I am losing rewards/resources as a result.
novel epoch
Dear traveller,
Thank you very much for your support and feedback on our game. W...
It does not matter how many times I refresh. I keep getting matched up against closed beta players multiple levels above me and a whole season headstart. I am level 34 at the moment being the max on my server. Fix your matchmaking before you lose more players.
ornate quiver
It does not matter how many times I refresh. I keep getting matched up against c...
the one lvl 39 is beta but lvl 37 38 can be first global servers
novel epoch
the one lvl 39 is beta but lvl 37 38 can be first global servers
Aww alright. The advantage is still insurmountable though. Myself dropping 375 points overnight along with some of the other top players in server. Are we expected to drop down to 1500 just so we can start gaining resources again and in the end, getting much less rewards for placement.
Never heard of PVP where you are matched against older servers and there is a good reason for that. Game will not last long on this path.