#Cannot claim the Forge Hammer in "Magmont Path"

1 messages · Page 1 of 1 (latest)

tired stream
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I am unable to claim the forger hammer that is needed to craft legendary gear.

dreamy leaf
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Hello Traveler,
I'm pleased to be of service to you! Thank you for your patience while waiting.
Regarding not being able to claim the forging hammer, according to your description, this is usually caused by unstable network or equipment.
We suggest that you try the following two ways to solve the problem:
1、Please switch to a stable network and restart the game.
2、If solution 1 doesn't work, please reinstall the game.
★ If you need to reinstall the game, please make sure that your account has been linked.
If you still can't solve your problem after trying the above two methods, please contact us again and provide the following information for further confirmation:
1、Account ID/Role Name/Server
2、Model of the device
Please don't worry , after receiving the information provided by you, we will immediately report it to the R&D team, thank you.