Nonsense

[atomic bison]

I rolled the dice for the legendary hero Ripekas and a completely different hero emerged. What's the point of this? Even at the event there is nonsense. Our chosen hero just needs to show up. Because you're forcing us to choose. Why does it sound different? I don't want a different hero.

[main current]

Dear traveller, Good day
Glad to be at your service today!
We are sorry that you faced such a disappointing experience, but do not worry it will be sorted out
Regarding your issue about the legendary hero you wanted, If the summoned Legendary Heroes isn't one of the blessed ones[that you have chosen] after obtaining the blessing, the chances of obtaining a blessed one will be increased.
Chances Increasing Rules: After summoning a non-blessed Legendary Hero, the chances of obtaining a blessed one will be increased to 2/6/20 times of the initial rate, 20 times at most. 3.
Hope the reply could help you.
Please let us know if you need any further assistance or help.
Wish you all the best in your journey!

[atomic bison]

I'm leaving the game. Good luck. You are being unfair because we play games without depositing money.

[main current]

Dear traveller,
We apologise for any inconvenience caused by our game, and please know that we pay great attention to our players and to their feelings,
Regarding the legendary hero issue that you mentioned, it is rules you can check it out your self at the summoning page in game, you do not have to pay to get that hero as it is systematically measured when you summon and get a legendary hero that is not what you have selected your chances to get that hero will increase
these are the rules and it is not a must that every time you summon to get a legendary hero to increase your chances as it is also systematically measured aslo like this:
Legendary Hero: A Legendary Hero will be guaranteed after 34 attempts upon successive failures of the same pool.
so you do not have to pay to get it.
Please let us know if you need any further assistance or help.
We will be waiting for your reply!

[atomic bison]

Are you kidding me? It is impossible to obtain 34 hero summon stones. Even with a level 100 character, you can only earn 20. You praised the players who invested money in the game. You will realize within 2 months that your policy is wrong. Because there will be no players left.

[main current]

Dear Traveller,
We apologise for any inconvenience caused by our game, please know that we are working hard to provide the gaming experience for all the players,
Just to let you know we have forwarded your concern to our corresponding team so they can look into it.
Please aside from that issue let us know if you need any further assistance or help.
Waiting for your reply!

[main current]

Hello, dear Traveller!
Please don't worry, I will record your views as suggestion and pass them on to our team. We will definitely take this into consideration and do some more optimization in the future. Anyway, you are a very important friend to us and I hope you won't let these people spoil your mood, keep enjoying the game and have a great time! Thank you for your continuous support.

[steel yew]

This player is right. I accept that you need money, but please, alliw free players to get a good experience of the game.

That is nonsense that you can not or you do not want add the skip button, or x8 for battles. That is nonsense that my best roll is 13 at horn. That is nonsense that I've rolled all the dices what I've bought in store, do all challanges that i could, and never get any legendary hero only the one step event.

I do not need any extra advantages, just like to get more balanced game

As I mentioned, i realized this is a p2w game, i accept it. those players, who have enough money can buy any crystals, heroes, skill upgrades, anything.

But thise players, like me, who have no money for it, just suffering, and frustrated, because i play whole day to beat goblins, watching the battles, do every quests and need to wait 3-4 days, to complete a quest.

It is not fun anymore, too hard to earn anything, I cannot choose target in a battle, I cannot do anything except beat goblins, and if i would like to watch a movie, i download a film, with edward norton.

I also think about leave the game, because I will get some money in future, but i really think about, do i pay for to just beating a higher level of goblins?

please, think about it.

[main current]

Hello, dear Player,
Please don't be angry, we really care about every player's feelings and experience, and we hope this problem will not affect your mood. I believe that in the game you and your friends have very nice memories, please don't give up easily. Please believe that we have been working hard, and hope to be able to give all players a better gaming experience, please continue to support us, we also hope that you will be with us on the growing path of our game.

[atomic bison]

I tried 5-6 more times but it still didn't come. I wanted Ripekas, but the character I chose did not appear, I was tired. I'll have to leave it soon, I wish the hero we chose had appeared, it's like a joke. And I'm so sad, now it's time to quit the game.

[main current]

Dear @atomic bison, We apologize for the inconvenience our game caused to you. Please calm down, as everything in your game contains your time and hard effort, as well as your happy gaming time, please do not give up easily.

[atomic bison]

My team can't even kill the monsters in the missions, so I can't enjoy it, on the contrary, I get angry. It was unfair, I only wanted 1 "Ripekas", the hero we chose did not appear, I lost hope.

[main current]

Dear traveller,
We really apologize for any inconvenience caused by our game,
Regarding the issue that you are having we suggest that you level up your heroes and equipment to be able to succeed in your missions.
please let us know if you need any further help or assistance.
Wish you all the best in your journey!

[steel dome]

It is the worst select hero system that has ever been released. It would be better to just go for the 80/80 to get 2+ legendary heroes on the way plus that 3rd one.
You can literally fail to get the select hero 19 times and only on the 20th time is when it will be guaranteed.
Even in other, much more popular and already established games that I'll avoid to name, the rates for a select banner is that if you don't get it on the first legendary then the second legendary in that banner is guaranteed to be the select hero.

20?.....xD Don't bother.

I misspoke, but still just as bad.
If you fail to get it in 3 legendary heroes, the 4th and up will have 20x higher chance to be the select hero but it will never be guaranteed. LOL~