Got banned for no reason,
tried to contact the support only to see the complain was closed,
Opened another one but it seems they ignoring it...
#got banned for no reason
tepid furnace
gilded surge
Got banned for no reason,
tried to contact the support only to see the complain...
Dear player, we are glad to serve you, and we are very sorry if we have caused you a bad service experience. Our aim has always been to put our customers first and do everything we can to provide the best service experience for our players! We will record your feedback and go back to the history of our service to check, review and reflect on our problems, and correct them. We have got to know about your problem.
Regarding the penalty issue, please provide us with the information of the banned account so that we can make further inquiries for you.
【role name】：
【Role Id】：
【server】：
After receiving the information we will report it immediately to the relevant team.