Item lost (sending item, operation could not complete) | Idle Clans | Page 1

gusty oracle Jan 20, 2025, 8:32 PM

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On my account barilzzz, i looted **astronomical glove **and astronomical flax in reckoning of god. When I tried to send those to my main account (barilz), i had the message «Operation could not complete».

I log off and log back, and both item are gone. They are not in the mailbox of the other account. Is there anything to do about it? I would like to get those items back :/ .Thank you.

Account that sent the items : barilzzz
Account where I sent the items : barilz

Items:
1xAstronomical glove
1xAstronomical flax

azure shell Jan 20, 2025, 11:23 PM

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I think there is something wrong with the withdrawek box, or something, because I have had multiple times lose things when sending stuff. So far nothing expensive, but I have seen multiple people lose things, just like you.

I hope Temsei is aware of it❤️

median badger Jan 22, 2025, 7:18 AM

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gusty oracle On my account barilzzz, i looted **astronomical glove **and **astronomical flax*...

Just to be certain, the items were lost before reaching the item withdrawal box, not when claiming the items from item withdrawal box? I'm seeing 2 astronomical flaxes sent from barilzzz to Barilz on the 20th and there are logs of them being claimed from the item withdrawal box. Nothing about astronomical gloves though.

gusty oracle Jan 22, 2025, 9:53 AM

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Exactly. I have looted 3 flax on barilzzz that day..

I sent 2 earlier, wich has been successful. The last flax of the day could not be send... I receive the message The operation could not be completed at the moment i click the send button.

Same thing for the glove.

Also, both inventory were almost full, i think they had 1 or 2 free slot only.

median badger Jan 22, 2025, 9:58 AM

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gusty oracle Exactly. I have looted 3 flax on barilzzz that day.. I sent 2 earlier, wich has...

Were you online on Barilz when you sent them those items?

gusty oracle Jan 22, 2025, 9:59 AM

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Yes. I was online on both account on the same computer.

azure shell Jan 22, 2025, 10:16 AM

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When I had the issues where, I sent stuff, but didn't recieve it, was I also online on both accounts on the same computer

median badger Jan 22, 2025, 10:44 AM

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gusty oracle Yes. I was online on both account on the same computer.

"Operation couldn't be completed" you received this message both times when sending those items, one after another? Sorry to be annoying, just trying to make sure I'm looking in the right places.

gusty oracle Jan 22, 2025, 11:08 AM

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Yes exactly. I dont have exact time it happened, but it should be between 15h and 15h30(East time) on the 20th.

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If it can Help to find when it happened :

Few seconds before, I opened an exceptional chest on barilzzz and received an exceptional scroll of wood cutting.

It should be in the same minute in the logs

median badger Jan 22, 2025, 11:22 AM

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Any idea what barilzzz's item withdrawal box looked like at that time? Empty, close to full?

gusty oracle Jan 22, 2025, 11:24 AM

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Barilzzz withdraw box was close to full.. Few spot left.

But he was the one sending.

Barilz withdraw box was close to empty

median badger Jan 23, 2025, 6:52 AM

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Nothing concrete yet on the issue but I'm continuing to loo into it. The missing items should appear in barilzzz's withdrawal box now.

gusty oracle Jan 23, 2025, 9:28 AM

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I appreciate, I stay available if I can help in anything about this bug

azure shell Jan 23, 2025, 12:02 PM

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I’m also here, if I can help with anything ❤️

gusty oracle Jan 27, 2025, 8:13 PM

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Really similar bug happened to one of my clan mates : https://discord.com/channels/926047380263030804/1333528347107655811

gusty oracle Jan 31, 2025, 2:21 PM

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I had a similar bug today. Had an exceptionnal chest and I was not able to open it.

I log off and then log in. Chest is gone. I have a video of the bug happening, if it can be useful

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#Item lost (sending item, operation could not complete)