#I didn t understand

1 messages · Page 1 of 1 (latest)

terse drum
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You're saying your account is suspended somewhere.

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Where is that place?

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Is it a website, steam, the game?

grand siren
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so it's on the website that I'm trying to send it through discord but it doesn't allow it

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discord delete

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link

terse drum
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Ah my bad, you don't have the links permission

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One second

grand siren
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I was banned in the game, for the anti cheat so I'm appealing because I don't use the hack, so I placed my order on the website, but now my account has been suspended and I don't know why

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I made the account on the site to make the recovery request

terse drum
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Also, if EOS banned you - you will need to reach out to EOS rather than OWI.

grand siren
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I've been contacting them since day one, but I haven't gotten any response.

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I made my recovery request on the easy anticheat website

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but so far they have not sent me an email

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I am very anxious because I was banned without knowing the reason, I feel a sense of injustice, I have been banned for 4 days and I really want to recover my account

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I don't want to lose my account, even more so for something that is not my fault.

terse drum
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Unfortunately if the anti cheat provider does not get back to you, there is nothing myself or offworld industries can do about it.

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This is their point of responsibility.

grand siren
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How am I going to get banned for something I didn't do?

terse drum
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I can not answer that question if the anticheat banned you.

grand siren
terse drum
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Yeah, that looks like an EAC/EOS ban

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Again, the link is your point of contact

grand siren
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OK, I got banned but for what? at least some answer because until now I don't know which hack I used, maybe the one of dying in the field without killing a soldier?

terse drum
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I do not know.

grand siren
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this is unfair as i get banned without using hack

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I honestly don't know why I'm still wasting my time, I paid for this game in 2016 when you were still in the infancy of developing the game, and I get this in return

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a real slap in the face

terse drum
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All I can recommend is writing the EAC support team and offworld support email

grand siren
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and you can't get in touch with them? after all, are they partnership companies?

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this was a stab in the back, who knew that trying to play honestly would get me banned and dirty steam

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thanks for trying to help