#Docker image pulling gets stuck
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@indigo galleon
Escalated To Zendesk
The thread has been escalated to Zendesk!
Ticket ID: #31731
can you please open a ticket for staffs to check this, please click that button
I will attach here more details of my case. So far, I didn't get good tips to resolve this. And I feel quite like there's not much I can do.
Serverless workers can't pull large Docker images — previously working images are now also failing.
Setup:
- ~74GB image from private Docker Hub repo (Pro plan, authenticated)
- Serverless endpoints across EU and US locations, for different GPU types -- A40, rtx4090.
- Smaller images pull fine, only large ones affected
Log pattern:
- Download progresses normally (~1.5GB/min)
- At ~30GB, download abruptly jumps to showing 74.43GB/74.43GB (false completion)
- Immediately enters retry countdown (5s, then 10s)
- Restarts download from 0 — no resume, full restart
- Loops indefinitely
This is a regression — the same images were pulling successfully before. Nothing changed on my side (same registry, same credentials, same image tags).
Happy to share endpoint ID and full logs if needed. @timber wasp
btw, I solved the issue by re-building the container with layers of smaller size. I wish support could have suggested it tho. It took me some time, haha.
I hope it will help someone else just in case.