Charged wrongfully

[shell coral]

I have been charged for 7.5 hours which was entirety of balance left when my end point only used delay time of 3min execution time 30 cold start 3min,and there no live support to help me ? When its live website have to wait for 2days ? For support to response ?

[worn comet]

To help others find answers, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution

[lone dew]

@shell coral

Escalated To Zendesk

The thread has been escalated to Zendesk!

[exotic ocean]

Click the green button above

[exotic ocean]

Did you have an active worker? Or how long was your idle timeout, and check the billings page what does it say in summary

You can get to the detail of which endpoint or gpu is billed, storage costs in the billing page

[shell coral]

There was no specification apparently new endpoint had active worker turned on :(

[exotic ocean]

it should be 0 by default i think