Storage on US-KS-1

[vestal warren]

Hi,

is the US-KS-1 pods currently down at the moment ? For some reason, it doesn't seem to show up on the region list for some reason, and my storage disk is located in the US-KS-1 region.

Also, is there a way for us to copy our network storage drives to something such as google buckets when it is not connected to a pod ?

Thanks

[slim oracle]

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[jagged dirge]

Yeah oh no, no way to copy filesfrom network storage without a pod

[tall drift]

@vestal warren

Escalated To Zendesk

The thread has been escalated to Zendesk!

Ticket ID: #11,251

[jagged dirge]

Try checking with staffs in ticket yea

[vestal warren]

are servers from US-KS-1 removed ?

[jagged dirge]

Try checking with the staffs

[vestal warren]

okay just opened a ticket with them

[jagged dirge]

and for me, i can't see us ks 1 in the deploy pod page

[vestal warren]

Yeah was there an announcement that they got removed ?

It’s a pretty big issue to just all of a sudden migrate this because if we can’t connect our network drives

There’s a lot of important work that can be lost

[jagged dirge]

no i didn't see any

probably they're on maintanance

I see yeah this is weird

[vestal warren]

ok because i am very worried about losing my work and code as well

as long as i can migrate it or something

[jagged dirge]

Yeah I'd feel the same if this happens, but a side tip, for increased availability of your data in these rare cases try to backup everything important to some cloud storage like aws s3 or their competitors

Have they replied ot your ticket yet