Unable to register a new account using a Google Groups email

[earnest grotto]

Hello team, I need assistance in checking why I am unable to register using my Gmail account created from Google Groups. I have verified the email's validity by sending an email to it from another account, but the verification link does not appear when registering on Runpod

[earnest grotto]

Unable to register a new account using a Google Groups email

[elfin flame]

Verification does not appear? seems like google's problem

what is google groups

[earnest grotto]

Yes, the link does not appear when using email groups. We have created the email from https://groups.google.com for our devops team. We also use it to email the BCC of any activities that might come from our users, so all members can see it without needing to log in using our devops email

[elfin flame]

@livid abyss do you have any idea about this?

[livid abyss]

nope

[elfin flame]

Alright me too, but maybe try changing to other email provider

What does the email look like

[earnest grotto]

All team members have access to view any incoming emails from the email address i.e [e-mail]

[elfin flame]

not sure about this since im not using that product from google
but if any other email works well to your inbox then its runpod's problem

i'd suggest use a new gmail for now