documentation and ui update to payment | Runpod | Page 1

somber heron Feb 19, 2024, 8:02 PM

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#🎤｜general message

I wish that if u guys have limits like this 25 dollar for prepaid and so on, u guys have a documentation section + update the ui to link to it .

If someone drops down to 10 dollar on the UI - but gets rejected without proper error msging, then this would be insanely confusing.

trim bough Feb 19, 2024, 8:23 PM

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I fully agree. The worst thing you can possibly to is have a blocker for a user who is trying to pay you. I also wasn't aware of different limits for prepaid vs. credit cards and only learnt about this today so it definitely needs to be documented somewhere and also made clear to users on the payment page. I am pretty sure you don't want to lose users because of this blocker.

somber heron Feb 19, 2024, 8:58 PM

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@weary matrix / maybe someone on eng side to add a link to docs / FAQ on payment

weary matrix Feb 19, 2024, 8:59 PM

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@abstract latch If you have any additional information, would be great to document this.
We can collaborate on it!

abstract latch Feb 19, 2024, 11:22 PM

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Sure @weary matrix! There are limits in place for prepaid cards because of how badly we got hurt in the past. Let me provide context here

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To answer questions from this thread though, I can provide clarity on this specific situation, and I can provide more clarity to you in DMs.

#documentation and ui update to payment