vernal glacier
The base game works normally without DLCs, but after installing any DLC, the game crashes during the loading screen shortly after launching the game.
I already tried reinstalling the game and DLCs, repairing/resetting Xbox App and Gaming Services, wsreset, deleting cache/config files, and restarting the PC, but the issue still happens.
jagged helm
The base game works normally without DLCs, but after installing any DLC, the gam...
hey there!
could you try checking https://account.microsoft.com/devices/ and remove any unnecessary devices, as this can sometimes cause issues with downloads!
vernal glacier
hey there!
could you try checking https://account.microsoft.com/devices/ and rem...
I tried it, but the issue is still the same.
The base game works normally, but the game crashes during the loading screen whenever a DLC is installed.
I tested these DLCs and both cause the crash:
jagged helm
oh interesting
let me chat with the team and see if anyone is aware of this!
vernal glacier
oh interesting
let me chat with the team and see if anyone is aware of this!
Thank you! I’ll send a video of the issue as well.
jagged helm
thank you!
does it happen if you only have emerald diorama installed? 
vernal glacier
thank you!
does it happen if you only have emerald diorama installed? <:thinkin...
Yes, I tried installing only Emerald Diorama, but the same issue still happens.
The game crashes during the loading screen after startup.
I also tried installing only Ante Chamber, and it causes the same crash as well.
after installing the DLC
My friend who also plays on Xbox Game Pass is having the same issue as me.
jagged helm
are you both only using the Xbox PC app?
if so it could be useful to grab your player logs so the devs can look into it!
vernal glacier
are you both only using the Xbox PC app?
if so it could be useful to grab your ...
Do you happen to know how to check?
vernal glacier
My friend who also plays on Xbox Game Pass is having the same issue as me.
this ??
jagged helm
the top one yep!
vernal glacier
the top one yep!
jagged helm
thank you!
I've passed it along to the devs
vernal glacier
thank you!
I've passed it along to the devs
I’m not completely sure if the first log I sent was the correct one, because I had already uninstalled the DLCs at that point.
This newer log was captured with both DLCs installed when the crash happened.
vernal glacier
thank you!
I've passed it along to the devs
I’m playing on the Steam version instead now since it works normally for me with the DLCs installed.
The issue only happened for me on the Xbox Game Pass PC version.
jagged helm
[VAS-9711] v1.14.112 crashes on startup whenever any DLC is installed on Xbox GamePass
jagged helm
I’m playing on the Steam version instead now since it works normally for me with...
bug report has been filed and the devs will look into it!
Which Operating System are you using on your PC?
vernal glacier
bug report has been filed and the devs will look into it!
Which Operating Syst...
Windows 11
jagged helm
thank you!
will let you know if we need any other info!