#I can't delete the voice

50 messages · Page 1 of 1 (latest)

strong granite
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hello
I'm having a problem with my server
A voice has been created with the teamp voice bot
I forwarded the problem to the Discord support team , This was their answer to this problem :
Thank you for providing the requested information here! Could you please confirm if there are no bots that could be affecting this channel? We highly suggest removing any bots first and let us know here once done

If the problem can be resolved in your area
I hope you can help me.

strong granite
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@knotty sandal

strong granite
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@stoic egret

stoic egret
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Try to just restart your discord app

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It's not a tempvoice related problem

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Because tempvoice bot do actions like creation -> deletion
But tempvoice is unable to make channels PERMANENT and undeletable.

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@strong granite if problem persist please reinstall the app. It may be a visual bug.

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Ask your friends if they can see the channel too

stoic egret
stoic egret
strong granite
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The problem is not the phone and restart

stoic egret
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Is the channel usable? I mean... Can you make calls with your friends there?

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@strong granite
It may be a very strange bug, but maybe tempvoice bot is creating the channel every time you delete it (but it makes it instantly so you don't notice). Check server logs please.

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Try to delete -> Check logs if something strange is logged

strong granite
stoic egret
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Also try to... If you think Tempvoice is causing it.

  1. Kick tempvoice -> Remove channel -> Rejoin Tempvoice

If channel is still undeletable then Tempvoice is not doing it. But as I said before, there's no a single way to do it with Discord API.

stoic egret
stoic egret
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It is a Discord bug. I'm sorry it happened to you. It happened to me some years ago with some roles. Happily I was able to fix it after few months.

strong granite
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@stoic egret loke dm

stoic egret
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I had an undeletable role from a bot that was no longer in the server.

stoic egret
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Hello.

I was doing further investigations and I concluded this about the bug "I can't delete a voice channel".

  1. This is not a bot related problem.
    I kicked all bots related to channel management in my server. Tried to delete the channel again but unsuccesfully.
    I talked with some bot developers and they said "There's no a single way to do channels UNDELETABLE with Discord API".

  2. This is not a visual bug. The channel has been there some months and people can join and talk.
    I reopened the Discord App. Deleted data/cache from app. Reinstalled app. Invited new mebers. Everyone can interact and see the channel.

  3. I am unable to duplicate it, edit it or send messages inside.
    When I try to do so, it says "resource does not exist". Also I'm unable to edit any perm/name neither to use voice textchat.

  4. I am unable to create a server invite to the channel.
    It says "channel does not exists".

Information about the channel and my server.

This is my server ID -> 1155600719014019083
This is the bugged channel ID -> 1209656962300772436
This is a permanent invitation to my server -> https://discord.gg/royalfamily1

I consent Discord Support for do any changes in my server related to solving this problem.
I consent Discord Support to delete the bugged channel, because that's what I really want.

Thank you for your suppport. I'll appreciate you solving this issue.

stoic egret
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@strong granite wait, don't send it yet. I want to add something but I gotta go now

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I'll be back in 15m

strong granite
river furnace
stoic egret
river furnace
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Exactly check 5.

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It tells what to do

stoic egret
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@river furnace channel can't be deleted... Not even manually

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Ok i'll check

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Well, that's exactly what we are doing now @river furnace catheart

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But in a more extensive way hahaha

river furnace
stoic egret
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I just wanted to be profesional PandaCry

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Well ok

stoic egret
stoic egret
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But thanks... for the next situation

strong granite
stoic egret
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I'll handle it in an easier way

stoic egret
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Use the same account from the owner of the server

strong granite
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I'll send it myself

stoic egret
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Good