Problem dashbord | TempVoice™ Support | Page 1

fossil horizon Jan 31, 2024, 7:38 PM

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Do you have a custom bot?

crystal otter Jan 31, 2024, 7:38 PM

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no

fossil horizon Jan 31, 2024, 7:39 PM

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I see some errors in console and let you know when you can try again

crystal otter Jan 31, 2024, 7:39 PM

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okey thank you

fossil horizon Jan 31, 2024, 7:44 PM

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crystal otter okey thank you

Could you try again so that I see your error?

crystal otter Jan 31, 2024, 7:45 PM

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fossil horizon Jan 31, 2024, 7:47 PM

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Is this your Discord or are you an admin?

crystal otter Jan 31, 2024, 7:48 PM

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yes

fossil horizon Jan 31, 2024, 7:48 PM

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Could you invite me and give me manage server permission?
Then I can login and see myself

crystal otter Jan 31, 2024, 7:49 PM

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me create server

fossil horizon Jan 31, 2024, 7:49 PM

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Dont create a new server

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For me its working but I need to access the dashboard for your server

crystal otter Jan 31, 2024, 7:51 PM

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fossil horizon Jan 31, 2024, 7:51 PM

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crystal otter

Is it working now`?

crystal otter Jan 31, 2024, 7:52 PM

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no

fossil horizon Jan 31, 2024, 7:52 PM

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crystal otter

But this page is working

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You said

when I click on my server

crystal otter Jan 31, 2024, 7:53 PM

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when I click it gives me this

fossil horizon Jan 31, 2024, 7:53 PM

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Click what

crystal otter Jan 31, 2024, 7:53 PM

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fossil horizon Jan 31, 2024, 7:53 PM

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Show me what you click

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a screenshot

crystal otter Jan 31, 2024, 7:54 PM

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fossil horizon Jan 31, 2024, 7:55 PM

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okay

crystal otter Jan 31, 2024, 7:55 PM

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I don't understand

fossil horizon Jan 31, 2024, 7:56 PM

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Just give me some time to find the problem

crystal otter Jan 31, 2024, 7:56 PM

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okey 🙂

fossil horizon Jan 31, 2024, 7:59 PM

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Could you give me the ID of your Server?

crystal otter Jan 31, 2024, 7:59 PM

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615866478868037654

fossil horizon Jan 31, 2024, 7:59 PM

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thanks

fossil horizon Jan 31, 2024, 8:00 PM

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fossil horizon Do you have a custom bot?

You have one

crystal otter Jan 31, 2024, 8:00 PM

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ah

fossil horizon Jan 31, 2024, 8:00 PM

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from @broken spade

crystal otter Jan 31, 2024, 8:01 PM

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desactived possible?

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you desactived bot custom?

fossil horizon Jan 31, 2024, 8:02 PM

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crystal otter you desactived bot custom?

no

crystal otter Jan 31, 2024, 8:02 PM

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how do I deactivate it?

fossil horizon Jan 31, 2024, 8:03 PM

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fossil horizon from <@223395604892483584>

This user has activated premium on your server and is the owner of the custom bot

fossil horizon Jan 31, 2024, 8:03 PM

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crystal otter how do I deactivate it?

No need to deactivate. I will check now why this bot does not work

crystal otter Jan 31, 2024, 8:04 PM

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Well, I deactivated this bot because we are not renewing the premium

fossil horizon Jan 31, 2024, 8:06 PM

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crystal otter Well, I deactivated this bot because we are not renewing the premium

How did you deactivated the bot?

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Kicked the bot?

crystal otter Jan 31, 2024, 8:06 PM

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yes

fossil horizon Jan 31, 2024, 8:06 PM

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ah

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Okay this causes the issue because the website still thinks that the bot is alive

crystal otter Jan 31, 2024, 8:08 PM

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ah how to do it?

fossil horizon Jan 31, 2024, 8:08 PM

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I delete the bot now manually and fix this bug for future users

crystal otter Jan 31, 2024, 8:09 PM

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ok thank you 🙂

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Do I kick my bot on my server?

fossil horizon Jan 31, 2024, 8:10 PM

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Try to use the website now

crystal otter Jan 31, 2024, 8:10 PM

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is good 🙂

fossil horizon Jan 31, 2024, 8:10 PM

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and make sure @fluid sparrow is invited

crystal otter Jan 31, 2024, 8:12 PM

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Not understood

fossil horizon Jan 31, 2024, 8:12 PM

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never mind

fossil horizon Jan 31, 2024, 8:12 PM

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crystal otter is good 🙂

So everything works now?

crystal otter Jan 31, 2024, 8:12 PM

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yes is good 🙂

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thank you 🙂

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one question

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When players create a channel it doesn't take into account the roles selected in my category, is that normal?

fossil horizon Jan 31, 2024, 8:24 PM

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crystal otter When players create a channel it doesn't take into account the roles selected in...

https://help.tempvoice.xyz/faq/sync-permissions

How can I sync permissions to temporary channels?

Customize the permissions of temporary channels. You can sync them from the primary category or from the creator channel itself.

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might answer your question

crystal otter Jan 31, 2024, 8:29 PM

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yes I settled with the category of the channel but that doesn't take into account I don't understand..

crystal otter Feb 1, 2024, 4:18 PM

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hello there I looked via your site I don't understand it in relation to evyrone. I set my category via the dashbord I synced via category but this does not take into account here are the screens.

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😒

fossil horizon Feb 1, 2024, 4:56 PM

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crystal otter hello there I looked via your site I don't understand it in relation to evyrone....

https://help.tempvoice.xyz/faq/sync-permissions#permissions-for-everyone

How can I sync permissions to temporary channels?

Customize the permissions of temporary channels. You can sync them from the primary category or from the creator channel itself.

crystal otter Feb 1, 2024, 4:58 PM

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yes I looked via the met I don't really understand.

#Problem dashbord