[QB/ESX] In-game Ticket Manager

[elder citrus]

In-game all-in-one solution for ticket management for both ESX & QB Core FiveM servers.

Features:

• All in-game based
• Webhook Configuration
• Theme is configurable
• Permissions are configurable
• Categories included & are configurable
• Statuses are configurable (Color, Replies allowed, Label)
• Configurable command
• Players can provide the position, title, message, and category for tickets
• Players & Staff members can reply to tickets
• Players receive notifications (if online) when a reply or status is changed on their tickets.

Dependencies

• Supports both ESX and QBCore
• oxmysql
• ox_lib

https://github.com/ir8scripts/ir8-tickets

[terse swallow]

WOW, sounds really kewl, gonna test it RN <32

[terse swallow]

Dont get any webhooks

[silent python]

Well done, just a security tip, that webhook url is better being declared on the server side instead of the config, Avoids webhooks getting out on server dumps.

[elder citrus]

I appreciate the feedback, I’ll make that change today. Thanks.

[elder citrus]

@silent python I updated the script and moved the webhook configuration to the server-side per your suggestion. Thanks again.

[terse swallow]

Thanks it works 💪🏼

[elder citrus]

Version 1.0.4

• Added support for fivemerr logs (Thanks simsonas86)

https://github.com/ir8scripts/ir8-tickets

[frosty orchid]

Nice job.

[elder citrus]

Thank you.

[eager matrix]

i think a good suggestion is to have the ticket system notify staff online when a new ticket is received? Unless it already does, i havent installed it, just read the features and didnt see it for staff.

[elder citrus]

I did actually miss that on the feature list haha. I’ll get it in!

[eager matrix]

Haha, no dramas! Thought id suggest it anyway