#Missing helper: "i18n"

1 messages · Page 1 of 1 (latest)

edgy scroll
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Hi! I'm trying to introduce translations into some of our emails but am encountering some issues. I have a subscriber that I have verified has a different locale than our default language. The translations in my email are set up. When I trigger this email to the subscriber, either through our code or by triggering the workflow in the dashboard, I receive the email in the default language. When I try to test just the email through the dashboard instead of the entire workflow, I get the error message Missing helper: "i18n". Any idea what's going wrong here?

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this is in development environment btw

main raptor
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Testing only email is understood.

edgy scroll
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yes, I have the locale of this subscriber set to 'en_US' (not our default) and have a translation file with all necessary translations for that language. I've double checked that the keys in the translation file match the keys in the email. Preview of the email in english is as expected too

edgy scroll
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I'm not sure if it's relevant but I believe there have been some changes to workflows. The flow I'm working in has been created in november 2023