Can't get the webhook URL from Sendgrid provider in cloud | Novu | Page 1

fierce fox Dec 21, 2023, 2:15 AM

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Isn't the Sendgrid modal supposed to show a webhook url when running in the cloud?

I want to trigger another notification if an email is not open after 1 day. I have defined a Sendgrid provider. The modal is supposed to provide a webhook URL that I can paste to Sendgrid , but none is visible.

I have tested by triggering the workflow, got the email by Sendgrid, checked in Sendgrid that it marked the email as opened. It's all good to this point. But in Novu, no "open" event appears in the activity feed and the "unread" condition is not respected by the next step.

I have tried to build a webhook URL myself from the code without success. (https://github.com/novuhq/novu/blob/next/apps/web/src/pages/integrations/components/ConnectIntegrationForm.tsx#L212C2-L212C161)

Help?

fierce fox Dec 21, 2023, 2:59 PM

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@obtuse schooner 🙏

obtuse schooner Dec 21, 2023, 3:01 PM

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<@&943775970421264404> Did we remove this feature?

fierce fox Dec 21, 2023, 3:24 PM

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I need to inform my workflow whether an email has been opened or not 🙏

worn pelican Dec 27, 2023, 2:46 PM

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Hey @fierce fox, are you using self-hosted or novu's cloud?

obtuse schooner Jan 3, 2024, 1:36 PM

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@worn pelican
I see it is not present in novu cloud

obtuse schooner Jan 5, 2024, 8:04 PM

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@fierce fox
Thanks for reporting this issue
We have a WIP pull request
https://github.com/novuhq/novu/pull/4449

this bug will be fixed with new release 0.23.0

obtuse schooner Feb 2, 2024, 8:51 AM

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@fierce fox this bug is fixed

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Monosnap_Integrations__Novu_Manage_Platform_2024-02-02_14-21-42.png

#Can't get the webhook URL from Sendgrid provider in cloud