#Error in Custom SMTP provider email

1 messages · Page 1 of 1 (latest)

trail bluff
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I am encountering an error message "140189509085120:error:1408F10B:SSL routines:ssl3_get_record:wrong version number:../deps/openssl/openssl/ssl/record/ssl3_record.c:332:" while attempting to configure a custom SMTP provider email. Could you kindly assist me in resolving this error?

tame crypt
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Could you provide more details? Is this happening in our Novu cloud? It is self hosted? What's the configuration you are creating? Etc... Thank you.

trail bluff
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@tame crypt On our server, I have successfully set up Novu services and am utilizing the NIC relay (relay.emailgov.in) service for sending emails.

tame crypt
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I do not know what NIC relay is, sorry, and also you haven't shared the configuration you are providing but I guess the problem you are facing is potentially a mismatching of use between HTTP and HTTPS or a misconfiguration. Custom SMTP uses Nodemailer behind the scenes so you can check Nodemailer GitHub issues to find about solutions for the problem such this: https://github.com/nodemailer/nodemailer/issues/165

GitHub

Hi I was setting up nodemailer to work with outlook.com and got the following error. Error : 3074565888:error:1408F10B:SSL routines:SSL3_GET_RECORD:wrong version number:../deps/openssl/openssl/ssl/...

trail bluff
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@tame crypt

tame crypt
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I'd suggest you to contact with that email provider to ask for the SMTP configuration to be able to use it. From the error and the details you are using looks like you are not setting the right configuration expected from your email provider.
That's something out of our scope, sorry.